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Admiral colleague Lewis smiling in office
Make A Difference With Great Customer Service

Teaser

Contact Centre

Content Type

Blog

Publish date

10 Dec 2024

Summary

Our Contact Centre teams are full of enthusiastic and customer-centric people, just like Lewis! Lewis is a Senior Customer Representative and joined Admiral just over three years ago.   We caught up

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Bridie Nagle

by

Bridie Nagle

Bridie Nagle

by

Bridie Nagle

liam and jack smiling on sofa together with light up writing that reads 'better together'
There is a real family feel here at Admiral, especially when you work with your twin.

Teaser

Contact Centre

Content Type

Blog

Publish date

29 Aug 2024

Summary

We pride ourselves on fostering a supportive and caring environment where everyone feels at home in their roles and with their teams. For Liam and Jack, this sense of familiarity is taken to an

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Lilly-Beth Garnett

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Lilly-Beth Garnett

Lilly-Beth Garnett

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Lilly-Beth Garnett

Admiral colleague Faye sitting in office meeting room
11 years in the Contact Centre, and I’ve never looked back!

Teaser

Contact Centre

Content Type

Blog

Publish date

16 Jul 2024

Summary

At 17 years old, Faye joined Admiral with no idea that 11 years later she’d still be here, thriving in her career, managing her very own team for four years already.   But what’s kept her with u

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Lilly-Beth Garnett

by

Lilly-Beth Garnett

Lilly-Beth Garnett

by

Lilly-Beth Garnett

smiling women posing for her photo
Developing a career at Admiral: Jemma’s story

Teaser

Contact Centre

Content Type

Blog

Publish date

26 Jan 2024

Summary

Across Admiral Group, we have an 11,000-strong workforce powering various businesses and departments like Admiral Law, Admiral Money, the Contact Centre, and Claims, our team thrives on diversit

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Amy   Reynolds

by

Amy Reynolds

Amy   Reynolds

by

Amy Reynolds

What to expect in our Contact Centre induction

Teaser

Contact Centre

Content Type

Blog

Publish date

02 Aug 2023

Summary

How do we get you ready to speak to customers? Our Contact Centre induction is all about getting you prepared when you join us as a Customer Advisor with the confidence and skills to give

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Bridie Nagle

by

Bridie Nagle

Bridie Nagle

by

Bridie Nagle

Smiling woman working at call centre in office
Infographic: 4 skills you need to master a contact centre career

Teaser

Contact Centre

Content Type

Blog

Publish date

29 Jun 2023

Summary

Welcome to Admiral, where your professional growth takes centre stage. If you're seeking an exciting career, you've come to the right place. Contact Centre jobs offer a great way to hone your list

Teaser

We're here to provide you with invaluable advice that will set you up for success.

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Ben Moriarty

by

Ben Moriarty

Ben Moriarty

by

Ben Moriarty

Using Impact Hours to volunteer at dog rescue centre

Teaser

Contact Centre

Content Type

Blog

Publish date

24 Feb 2023

Summary

Everyone at Admiral has two full working days they can use to volunteer at a charity close to their hearts. We call them Impact Hours, because we know how much they make a difference to the char

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Nicola Draper-Walters

by

Nicola Draper-Walters

Nicola Draper-Walters

by

Nicola Draper-Walters

What's it like to work at Admiral Law?

Teaser

Contact Centre

Content Type

Blog

Publish date

21 Feb 2023

Summary

Want to know more about what it's like to work at our law firm, Admiral Law? We had a chat with Abigail Smyth who joined Admiral Law in 2017 as a Case Handler, before progressing through many ro

Teaser

Want to know more about what it's like to work at our law firm, Admiral Law? We had a chat with Abigail Smyth who joined Admiral Law in 2017 as a Case Handler

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Kyle Meacock

by

Kyle Meacock

Kyle Meacock

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Kyle Meacock

two women sat at a desk talking
4 interview tips for less experienced candidates

Teaser

Contact Centre

Content Type

Blog

Publish date

07 Feb 2023

Summary

Just because you don't have a lot of experience, that doesn't mean a great job is out of reach. Actually, most employers will be looking for someone who can do the job and do it right, rather tha

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Ben Moriarty

by

Ben Moriarty

Ben Moriarty

by

Ben Moriarty