New Business
As the first point of contact for our customers, you'll be responsible for communicating the benefits of a policy and guiding them through the buying process. Our fun, competitive nature and strong culture has contributed to the company’s success of being market leaders in the industry. We pride ourselves on the development of colleagues, and our supportive and dedicated management team will help you achieve your full potential.
Customer Value
Our purpose is simple; delivering value to customers by saving them money and providing industry leading service. You’ll deal with a variety of inbound calls, helping our existing customers by answering general queries and making amendments to policies. We're constantly investing in the growth of our colleagues, demonstrated by our bespoke Customer Value Development plan that aims to help you achieve your personal and professional goals.
Customer Loyalty
You'll mostly be taking inbound calls from existing customers and offering solutions to benefit our customers, whether that be negotiating the best price at renewal, including extra cars, homes or vans to their policy, or simply dealing with general customer queries. Our area is constantly evolving to keep up with the needs of our customers and to ensure we have a competitive edge. We're proud of our inclusive and collaborative culture.
Timeline
Apply
Submit your application and this will be reviewed by a member of the Talent Team.
Telephone Interview
If you're successful in your application, you will be invited to take part in a quick telephone interview. Here, we will be able to get to know a bit more about you.
Meet & Greet
If you pass your telephone interview, you will be invited to join us for a Meet & Greet. Here, we will provide you with more information on the role, give you a good insight on the team and finish with a 1-2-1 interview.
Offer
If you have been successful, we will contact you to offer you a position and talk you through the next steps and what to expect before you join us.
