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Contact Centre jobs

Our customer-facing colleagues are the heart of our success

Are you looking to take the first steps into developing a lifelong career? Why not start in our multi-award-winning company that prioritises your career growth and development? 

Working in our contact centre, you’ll be talking to our customers on the phone every day, focusing on providing exceptional customer service. Don’t worry if you’re not experienced in insurance, we’ll provide you with all the right training and tools to confidently deliver great service in no time! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

We truly believe that happy colleagues make happy customers

We’ll support you to grow and progress in your career with us, whether that be to specialise in your role or progress towards management. The main thing for us is that you feel fulfilled and enjoy working here! We want our investment in you to shine through, from continuous quality training to dedicated well-being support, so you’ll be able to reach your full potential at Admiral.

There are so many things that make Admiral such a great place to work, we couldn’t possibly put it all into writing! Our culture is something that needs to be seen to be believed. Watch our video about our culture here.


FAQs about working in a contact centre

Ever wondered what it's like working in a contact centre? We're here to answer all your core questions. If you still have a question about contact centre jobs that aren't answered on our careers site, feel free to get in touch!

Jobs

Latest jobs

Senior Compliance Monitoring Executive

Salary

Location

Hybrid

Job Type

Full time

Location

Hybrid

Department

Multi Function

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Senior Compliance Monitoring Executive An exciting opportunity has arisen in Admiral Compliance for someone to join the monitoring team and play a key role in delivering the Compliance Monitoring P

Reference

9240

Expiry Date

01 Jan 0001

Georgia Needham

Vacancy managed by

Georgia Needham
Georgia Needham

Vacancy managed by

Georgia Needham
View Shortlist
Customer Sales Advisor

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Department

Customer Services

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Are you driven by sales, self-motivated, and eager to learn? If so, raise your hand! Join our Customer Value team where your drive and enthusiasm can shine. We're looking for passionate individuals

Reference

9620

Expiry Date

01 Jan 0001

Dacey Cole

Vacancy managed by

Dacey Cole
Dacey Cole

Vacancy managed by

Dacey Cole
View Shortlist
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