Our customer-facing colleagues are the heart of our success
Are you looking to take the first steps into developing a lifelong career? Why not start in our multi-award-winning company that prioritises your career growth and development?
Working in our contact centre, you’ll be talking to our customers on the phone every day, focusing on providing exceptional customer service. Don’t worry if you’re not experienced in insurance, we’ll provide you with all the right training and tools to confidently deliver great service in no time! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.
We truly believe that happy colleagues make happy customers
We’ll support you to grow and progress in your career with us, whether that be to specialise in your role or progress towards management. The main thing for us is that you feel fulfilled and enjoy working here! We want our investment in you to shine through, from continuous quality training to dedicated well-being support, so you’ll be able to reach your full potential at Admiral.
FAQs about working in a contact centre
Ever wondered what it's like working in a contact centre? We're here to answer all your core questions. If you still have a question about contact centre jobs that aren't answered on our careers site, feel free to get in touch!
- What skills do I need to work in a contact centre?
- Can I use transferrable skills to work in a contact centre?
- What is the recruitment process like for Admiral's contact centre?
- What should I expect in the contact centre induction?