We are committed to providing great customer experiences, our Group-wide test-and-learn approach ensures we continue to meet our customers’ current and evolving needs. Colleagues across the Group complete annual training in accordance with local regulation to ensure we are treating our customers with fairness and transparency. For example, in the UK, this includes training on Consumer Duty, Vulnerable Customers and Data Protection. This approach is reflected in our strategy, as we strive to maintain our customer focus by continuing to develop customer-centric propositions and services.
Our Communities
Together For Better is our Group commitment to transform the lives of people outside of Admiral. It brings alignment and focus to how we support our communities and make meaningful impact across the world.
We encourage and support our colleagues to donate their time and skills to support sustainable communities.
We are really proud of our colleague-led approach which means our people identify and select the local charities and organisations which we collaborate and build relationships with, helping us create a positive impact on the wider society.
Community
Investing in the needs of our local communities. Identifying and financially supporting charities and organisations which are important to our colleagues and local communities.
Colleagues
Two paid volunteer days per colleague, per year. Empowering our colleagues to volunteer their skills and expertise to make a difference in our communities.
Careers
One unified approach to partner with global and local organisations to help people get jobs. Partnering with experts to help more people to look after their futures and secure sustainable employment.
Our Commitments
We've created Sustainability Working Groups who discuss the impact of various sustainability elements.
Our Green Team raise environmental awareness through initiatives and collaborate with partners to promote education and tree planting.
We partner with Code First Girls to close the tech gender gap, offering free education and career opportunities for female and non-binary individuals.
Our collaboration with SEED Madagascar helps empower women who struggle with access to education, healthcare and employment.
The Global Emergency Fund has facilitated over £400,000 in donations for urgent needs, supporting various causes and global initiatives.
We donated to Stump Up For Trees in Wales, which plants trees and hedges on non-arable land,benefiting local communities and ecosystems.
From our colleagues’ nominations we supported over 200 organisations with Community Fund grants, spending over £100,000 in total.
Through our Match Fund initiative, we've matched over £64,000 in employee fundraising, supporting various causes close to our colleagues hearts.
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Teaser
Contact CentreContent Type
BlogPublish date
31 Mar 2025
Summary
Admiral’s contact centre is home to some of the brightest minds in the industry. The ideal place to Grow & Progress, it’s an environment where long-term career paths are launched. A contact centre r
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Teaser
TechnologyContent Type
BlogPublish date
31 Mar 2025
Summary
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Teaser
GeneralContent Type
BlogPublish date
14 Mar 2025
Summary
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Teaser
GeneralContent Type
BlogPublish date
24 Feb 2025
Summary
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