PMO Manager/ PMO Executive

We have exciting opportunities for the right individuals to join the Claims Change and Product team as we recruit PMO Managers and Executives. We are happy to accept applications from individuals looking to progress, as well as those already at this level.

Claims Change (Motor) and Product is a department made up of several change areas who are responsible for delivering value back to the wider Claims Department. The department is made up of several teams including Projects, PMO & Value, Product, Business Change, Digital Value, Offshore Strategy, Automation and Workforce Management (WFM).

The Project Management Office (PMO) team plays a crucial role in facilitating the successful implementation of new changes and value within the Claims areas. The ideal candidate will be responsible for ensuring compliance with key governance standards, including completing reviews of project documentation for consistency and clarity in the information recorded, tracking progress and benefits and compiling claims information to play back to key stakeholders.

We are looking for someone who is passionate about continuous improvement, is analytical and has a strong attention to detail. You’ll be reporting directly into the Claims PMO Lead and will be working collaboratively with the wider Claims Change and Product areas.

This is an opportunity to join a newly formed team and make a significant contribution to its overall success.

Main duties and responsibilities:

• Support the PMO Lead in ensuring all new changes for Motor Claims meet minimum governance standards and engage with the appropriate areas of the business.
• Ensure the Claims Project, PMO & Value areas are adhering to key governance controls, including completing reviews of project documentation for consistency and to ensure they meet minimum governance standards.
• Ensuring roadmaps for the various Claims Change and Product areas remain up-to-date.
• Compile steering packs by gathering and organising information.
• Provide support to the Claims Change & Product area in governance frameworks, documentation, and reporting.
• Support the wider Change & Product areas with providing visibility of ongoing risks.
• Support the PMO lead to provide visibility and assurance to the Change and Product leadership team of the governance standards and supporting documentation.
• Maintain a strong relationship with Portfolio Office (PFO) around new change processes and effectively communicates changes to the leadership team.
• Promotes standardisation of new change processes
• Support the wider claims areas with guidance on the process for securing new change.
• Gathering of project & programme information
• Supporting the wider Change & Product areas with providing visibility of ongoing risks
• Maintains capacity tracking.
• Support the promotion of project governance and frameworks.
• Co-ordination of meetings, training and workshops
• Uphold project assurance and quality control standards.

Key Skills:

• Previous Project and/or experience of reviewing work is desirable but not essential.
• Strong problem solving and analytical skills with the ability to think holistically and strategically about objectives, risks and opportunities.
• Confident user of Word, Excel, and PowerPoint
• Methodical approach to detail ensuring high quality of work.
• Ability to quickly understand new concepts and principles.
• Strong communicator, with the ability to clearly convey information, manage stakeholders and facilitate collaboration amongst team members.
• The ability to bring strong relationships with internal and external stakeholders.
• Flexible and able to react to adjustments and alterations promptly and efficiently.
• Confident user of Word, Excel, and PowerPoint
• Time management: the ability to prioritise tasks, manage resources effectively and meet deadlines.

Additional Information

• We will review your CV within 5 working days of application and get back to you.
• We are a hybrid working team and you will be required to come to our Cardiff or Swansea office 1 day per week (or more if you prefer).
• We will give you everything you need to work comfortably from home.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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