Privileged Access (CyberArk) Engineer

We have an exciting opportunity for a CyberArk Engineer/SME to join a newly formed Privileged Access Management (PAM) team within the IAM function of Admiral. This successful candidate will lead the technical delivery of CyberArk and will report directly into the PAM Product Lead.

You will be responsible for providing advanced technical support and expertise for complex PAM issues and projects. You will get involved in troubleshooting and resolving escalated incidents, performing system enhancements and upgrades, and providing guidance to L1 and L2 support. You will work as part of an agile delivery team and collaborate with cross-functional teams, architects, and stakeholders to ensure the stability, security and optimal performance of PAM systems and processes.

This role requires in-depth hands-on experience in CyberArk Privileged Cloud along with a deep understanding of privileged access controls.

Main Duties

• Support the PAM Product Lead in the technical delivery of the PAM Product Roadmap.
• Line management and leadership for engineers in the delivery and support of CyberArk and PAM.
• Investigate and resolve complex PAM issues escalated from L2 support analysts by analysing logs, performing in-depth system and application analysis.
• Lead the resolution of critical/high-priority PAM incidents, following defined incident management processes.
• Analyse recurring or systemic issues and contribute to problem management initiatives for long-term solutions.
• Plan, coordinate, and execute system enhancements, upgrades, and patches for PAM platforms and associated components. Ensure smooth transition and minimal disruption to PAM services. Perform System testing, documentation, and communication of changes to stakeholders.
• Collaborate with infrastructure and application teams to optimise PAM system performance.
• Participate in change and release management activities for PAM systems. Review and assess proposed changes, conduct impact analysis, and develop implementation plans. Coordinate testing, validation, and deployment of system changes and enhancements.
• Create and maintain technical documentation, including system configurations, architectural diagrams, and troubleshooting guides.

Key Skills, Qualifications and Experience

Essential: 

• Hands-on experience of CyberArk
• SME knowledge of PAM and CyberArk best practices
• Information Security and/or Identity and Access Management domain experience
• Highly organised, with ability to work independently or as part of a team
• Excellent communication skills, both written and verbal

Desirable:

• Expertise with Active Directory, MFA process and IAM protocols
• Strong analytical and problem solving skills
• Experience of coaching and leading a team

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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