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Major Loss Household Claims Senior

Cardiff

  1. Full time

Closing date

22/11/2024

About the job

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This vacancy has now expired. Please see similar roles below...

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Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for a Major Loss Senior Handler to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for a senior claims handler in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.

Household Claims is an exciting department that continues to grow as we seek to increase the size of the business.

Main Responsibilities:

  • Be able to work under pressure and to achieve set daily / monthly targets.
  • Update and review stats.
  • Manage a small case load of Large Loss Claims
  • Be a technical referral point for team
  • Complaint handling
  • Identify and develop the departments’ talent
  • Ensure file reviews are completed monthly and provide feedback
  • Act as quality control for the department, ensuring high standards of file housekeeping, & audit trails.
  • Involved in numerous projects across Household.

Skills

  • A practical knowledge base of claims and/or technical claims procedures
  • The ability to communicate effectively.
  • The ability to motivate & develop a team.

Experience

  • Previous Household claims experience is required
  • A sound knowledge of the policy terms and conditions is required.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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Our Benefits

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.

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Travel Season
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& Societies 

Development 
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