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Major Loss Claims Handler

Cardiff

  1. Full time

Closing date

27/03/2025

About the job

Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for Claims Handlers in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.


Main Duties and Responsibilities

The Large Loss handler will be required to:

  • Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
  • Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
  • Identify and assist in pursuing recoveries.
  • Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
  • You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard.
  • Provide overviews of cases to Heads of Departments.
  • Active contribution and participation in surge response.
  • Ensure Underwriter requirements are checked in respect of the submission of claims.
  • Work with our internal surveyors on Complex Claims and attend site visits when required.
  • Provide feedback and assist in training to Household Claims Service and Support when required.
  • Be a technical point of referral for the Household claims Service and Support areas.

Experience

  • Claims handling experience and technical knowledge is essential

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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Our Benefits

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.

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Schemes

Flexible
Working

Local
Discounts  

Travel Season
Ticket loans

Groups
& Societies 

Development 
Opportunities

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