Business Analyst

As a Business Analyst you will work closely with a broad range of stakeholders across technical and business teams to support the delivery of Admiral Group’s dynamic portfolio of IT and business changes.

Your primary purpose as a Business Analyst is bridging the gap between business needs and technical solutions. By identifying, analysing and translating business needs into functional specifications you’ll ensure that solutions meet Admiral’s strategic goals, improve efficiencies, remove waste and provide maximum value to end users.

The Business Analyst role is crucial in understanding true problems to solve, identifying opportunities for optimisation and cost reduction, plus facilitating effective communication between the business and technical teams to ensure that solutions not only work technically but meet business and customer expectations.

This is a rewarding role that requires a blended skillset, the ideal candidate will be strong at communication, passionate about problem solving and skilled at translating complex business needs and problems into actionable business requirements.

 Main Duties

• Organise and facilitate workshops, stakeholder interviews, shadowing end users as required to understand business needs and problems to solve.
• Collaborate and engage with stakeholders of all levels to identify and clarify business and technical needs.
• Undertake analysis of ‘as is’ and ‘to be’, customer feedback, data and insights to support identification of business and technical requirements.
• Create and maintain detailed documentation including business and technical requirement documents, use cases, user stories, functional specifications and process diagrams as appropriate throughout the delivery lifecycle.
• Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs.
• Support project managers and project leads with ensuring the roadmap is prioritised based on customer feedback, business value and data driven insights.
• Support testing and validation ensuring solutions meet business needs and transition smoothly into the live environments.
• Support 3^rd party vendor selection from writing RFI’s/RFP’s through to delivery
• Identify and support the managing of risks, issues and dependencies.

Skills, Experience & Qualifications

• Substantial experience leading business analysis activities across large scale IT and Business Changes.
• Solid understanding of the Software Development Lifecycle (SDLC).
• Demonstratable experience of business analysis within agile, waterfall and hybrid environments.
• Excellent written and verbal communication skills.
• Ability to collaborate with stakeholders of all levels across business and technical roles.
• Strong problem-solving skills and ability to challenge constructively.
• Extensive experience of translating complex business needs and problems into actionable business requirements.
• Considerable experience of creating and maintaining detailed analysis documentation, high level and detailed business requirements documents (BRD’s), user stories, use cases, functional specifications and process diagrams etc.
• Experience working with 3^rd party vendors, writing RFI’s/RFP’s and supporting activities from vendor selection through to delivery.
• Solid interview and analysis skills to support with end-to-end requirements management.
• Confidence to facilitate workshops and present analysis with stakeholders and delivery teams of all levels.
• Experience supporting test activities, with the development of test scenario’s, use cases, acceptance criteria and BDD to ensure solutions are smoothly transitioned into the live environments.
• Experience with Microsoft products including Teams, SharePoint, Word, Excel, PowerPoint, Visio, Azure DevOps as well as other software such as MIRO, JIRA, Confluence etc.

Desirable

• Experience of working within a Regulated environment, Financial Services and specifically Insurance.
• Formal business analysis and/or project management qualification (e.g. BCS, CBAP, IIBA, PMP or Prince2).
• Experience of developing internal Business Analysis templates and artefacts​

This is a hybrid role with expectations to travel to the Ty Admiral Cardiff office at least once a month. 

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Benefits, and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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