Supplier Liaison Assistant

Are you highly motivated? analytical? meticulous with an excellent attention to detail? if so, we’ve got the role for you!

Join us in the Credit Control department as a Supplier Liaison Assistant.  

The work we handle encompasses, but is not limited to:

• Medical agency daily payments and remittances – ensuring payment accuracy and addressing any queries from the medical agencies
• Closing files that have not yet reached a settlement
• Conflict claims – monitoring and resolving any inquiries from Lyons Davidson
• Lien PI files – following up for updates and ensuring that alternative representatives comply with any lien or undertaking provided
• Waive/refund submissions and processing
• LEI claims – submitting claims to our Legal Expenses Insurer and responding to queries
• Ad hoc inquiries from the business regarding medical agency invoice questions

The department is organized in a task-oriented manner, meaning you won’t have a fixed number of cases to manage. Instead, you will be part of a taskforce, reviewing files to determine what actions are necessary to bring each file to resolution.

Full training will be provided for the role, so, prior experience is not essential.

Our colleagues are at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise. We have a very experienced management group that ensure all of our colleagues are equipped with the tools and the knowledge to excel in their roles.

The management group works closely with individual handlers, investing in their career and ensuring they have the support and guidance to achieve set goals. We believe that investing time in our staff leads to people enjoying the job, advancing their technical knowledge and understanding what pathway they wish to choose in the business. Internal progression is paramount and we work hard to ensure that our staff members have many opportunities to further their career.

Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers in Admiral Law enrolled on CILEx courses. Our good relationship with the local college is extremely important to us. All of these courses have been fully funded by Admiral Law, yet another perk for those successful!

About Admiral Law

We are a legal practice run by a team of experts who specialise in personal injury claims. The customer is always at the heart of everything we do, and we aim to be exceptional in the service we deliver.

Admiral Law operates as a independent entity within Admiral Group. While we work collaboratively with specialised professionals, we also enjoy the additional support and advantages that come from being part of a larger organisation.

Additional Information

You will be based in Ty Admiral in Cardiff City Centre, working core hours of 37.5 per week (part time applications may apply). The role is one which aligns with our Smart Working model, meaning your weeks will be split both at home and in the office (minimum 1 day a week). For any new starters there is a minimum requirement of 1 month in office training which will include your in-person induction and buddying with your new team. This may be extended to 3 months where necessary.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.