This is a fantastic opportunity for someone with an interest in online customer journeys who would like to play a part in improving our performance and shaping the future of Admiral’s online presence through A/B testing.
The successful candidate will have the ability to deal with multiple projects at once and have the desire to improve our conversion from various acquisition channels.
Main Duties
- Run A/B or multivariate design tests on our website to try and improve conversions and/or customer experience. Analysing the effectiveness and performance of tests which could be on landing pages, quote engine or the Myaccount area.
- To own and become the expert in the area you look after.
- Using online tools to examine what changes could be made for web improvements (training will be given for these online tools – these include, Content Square and Userzoom)
- Reviewing competitors and ecommerce websites, both inside and outside of the finance sector, to identify potential testing opportunities
- Working closely with external suppliers and internal stakeholders to ensure accuracy of tests.
- To make sure your area is aligned to the goals of the business.
- Monitoring performance on your live tests and communicating results
- Making sure winning tests are implemented and communicate changes to the relevant teams
Skills and Experience Required
- An interest in improving the online journey for our customers
- You will need to have confidence and be proactive, with the ability to work creatively and autonomously.
- You will need to be good at problem solving and have attention to detail.
- You will need to be able to the ability to learn quick in a fast-paced environment.
- Desire to improve results and a strong sense of ownership.
- Have good working knowledge of Excel and able to easily summarise data and make recommendations.
- Experience in using web analytic tools.
- Experience in A/B testing.
- Knowledge of coding languages.
Additional Information
- We will review your CV within 5 working days of application and get back to you.
- We are a hybrid working team and you will be required to come to our Cardiff office 2 days per week (or more if you prefer).
- We will give you everything you need to work comfortably from home.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status. All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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