Mortgages Technical Business Analyst

Admiral Money are looking for a Technical Business Analyst to join their growing Specialist Mortgages team!

About Admiral Money

Admiral Money is an exciting, new division of Admiral Group. We have the freedom and innovation of a small start up with the security of a large parent company, Admiral. 

The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017. Since then, we have gone from strength to strength and have some exciting plans for the future.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating a special lending business for our customers. 

The Role

This is an exciting opportunity to join a new and growing team that embodies the disruptive spirit of a start-up. With a Vision of revolutionising the secured lending industry by driving innovation, enabling unparalleled speed of lending, and cultivating strong partnerships, you will have plenty of opportunity to make a real impact.

The work will vary from day to day as we continually deliver improvements to our digital first Specialist Mortgage proposition. With ambitious plans to broaden our product range and to attain significant market share through a proposition that meets both broker and customers needs; your role in delivering best in market customer experience will be a key driver of our success.

Part of the Product Team, you will work collaboratively with the wider Mortgages team. The team will have a mixed skillset, so we don't expect you to be a master of everything involved, although having a passion to learn is essential. The role will work closely with the Product Owner who will define priorities in support of proposition delivery and growth plans.

The Mortgages Technical Business Analyst may be a little different to other business analyst roles you have seen. We work “through the lifecycle” so you will have the opportunity to not just shape and define changes, but to also prove and embed them, seeing your work come to life. This will involve assessing new suppliers and technologies; driving requirements for features and new product development; trying out and testing potential changes; supporting the business with their adoption and then assessing broker and customer feedback. We will have the ability to make some simpler changes ourselves and will partner with our IT squad and the supplier for larger scale or more technical change.

Strong analytical skills combined with a sense of curiosity will help you build on your existing mortgages knowledge and become a subject matter expert in our proposition and product. You’ll drive ongoing improvements and support decision making through analysis and discovery work with existing and new third parties. Comfortable leading workshops, you’ll solicit the input of suppliers, the wider team and other stakeholders and bring people along with the development, and ultimately delivery of the changes.

Responsibilities

• Undertaking research and analysis to assess issues and opportunities
• Working collaboratively with the Product, Business and technical teams to ensure needs are understood and delivered
• Ensuring sign-off of requirements/user stories and acceptance criteria by all relevant parties, including business stakeholders
• Supporting the development of business cases
• Acting as a liaison between wider stakeholders and the product and delivery teams
• Identifying, validating, articulating and recommending solutions
• Process mapping
• Activities outside of the traditional Business Analyst role such as product set-up, user testing, procedural documentation and business change support

Skills and Experience 

• Previous experience working in a mortgages or other secured lending environment
• Experience working with business and functional requirements analysis and the development of user stories
• Experience working with Commercial Off the Shelf (COTs) driven implementations
• Experience with hands on changes and user testing of systems
• Experience supporting the positive delivery of change through excellent communication skills 
• Experience of bringing changes to life through working with users and supporting implementation and embedding
• Ideally, previous experience of working in fast paced start-up or start-up style environments where it is often about “finding a way”

About you

• As part of the initial set-up team you will need to be super flexible, proactive and a team player
• You will be infectious with your ambition for what can be achieved
• You will be comfortable context switching and have a can-do attitude
• You will be self-motivated, committed and able to quickly understand new concepts and principles
• The ability to build strong relationships both internally and with third party providers is a must
• Excitement in helping to build a new proposition from the ground-up is essential

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

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