Head of Design

We're looking for a Head of Product Design to join our team at Veygo! 

About Veygo

Our flexible insurance products enable drivers to get the cover they need with minimum effort, and in the past 18 months we have continuously innovated to offer highly competitive & specialised temporary and subscription insurance offerings to learners, newly qualified and experienced drivers.

As a scale-up, Veygo is continuously evolving to ensure we are always focussed on the most valuable things for our customers. In 2024, a team that began building our new driver telematics offering ended the year shaping a brand-new learner driver proposition, overcoming some very challenging design problems.

Our ambitions in 2025 and beyond are not slowing down: alongside evolving our existing propositions and platforms we are also seeking to explore new legs of growth for the business – and excitingly our team is growing as a result.

The team

At Veygo, we value highly-driven, lateral thinking and highly skilled Product Designers who deliver impact quickly. The design team is embedded into several mission critical business and customer problems, working alongside Product Managers, Engineers, Marketing, Operations, Pricing, Underwriting and Compliance. Working in a collaborative way to discover, define and deliver value to our customers and the business. Cross-collaboration across teams is essential to ensure the customer experience is seamless.

The role

We are looking for a seasoned design and people leader with a tenacity for solving customer problems and a passion for nurturing design talent to join the team at Veygo. This person will have a proven track-record of galvanising designers to create a highly impactful and influential design team.

As Head of Design, you will:

• Lead and Develop the Design Team
• Build and mentor a high-performing team of Product Designers.
• Inspire and support the team with actionable career development plans.
• Promote a culture of continuous improvement and collaboration.
• Champion Design Excellence
• Advocate for design thinking and its value across Veygo.
• Foster a customer-centric approach throughout Veygo.
• Highlight the team's capabilities and contributions to Veygo's strategic goals.
• Define Strategy and deliver impact to customers
• Partner with Product Managers, Engineers, Designers, and senior stakeholders to define strategic goals and objectives
• Identify and help to prioritise roadmap opportunities, driving the biggest impact for Veygo and our customers
• De-risk initiatives by leveraging research and collaboration to deeply understand problems and deliver valuable solutions.
• Define success metrics and expected outcomes for all initiatives.
• Conceptualise prototypes and artifacts that present a compelling product vision and roadmap for delivering incremental member value.
• Drive strategic initiatives to deliver tested, validated outcomes while consistently bringing value to customers.
• Align delivery with vision by partnering with cross-functional teams.
• Continuously monitor customer impact and operational success, pivoting as needed to achieve outcomes.

What we are looking for

• 10+ years of experience in UX/Product Design, ideally in D2C scale-ups or startups.
• Proven strategic thinker with a hands-on approach to design and product innovation.
• Passionate about coaching teams to success through leadership, mentorship, and showcasing best practices.
• Skilled at identifying opportunities for improvement and driving impactful change.
• Comfortable navigating ambiguity, setting clear milestones, and adapting plans as needed.
• Exceptional communicator and storyteller, tailoring messages effectively for all audiences, including senior leadership.
• Strong focus on outcomes, delivering tangible impact for users and the business.
• Deep expertise in crafting exceptional end-to-end user experiences and obsessing over UX details.
• Extensive experience with user testing, research, and iterative product discovery.
• Adept at thriving in fast-paced environments with iterative delivery.
• Experience leading design squads or driving world-class product design efforts.
• Proficient in design methodologies (e.g., Design Thinking) and tools like Figma.
• Data-driven, with hands-on experience using tools like Amplitude, GA, or Optimizely

Please note: this is a hybrid role based in our Cardiff office once a week.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration.

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