Financial Control Handler

About us

Admiral Group is the only FTSE 100 company in Wales. We are celebrating our 23rd year of being on the list for UK’s Great Places to Work, and in 2023 listed as 6th Best Super Large Company to work for, and for 9 years running we have been the winners of the Best Motor Insurer. In the Sunday Times Best Companies To Work For, we are the only company to have been named one of the Best Companies To Work For every year since 2001.

Admiral is a passionate, profitable, and fast-growing company that strives to deliver excellent customer service and fantastic opportunities.

Admiral’s success goes hand-in-hand with having a strong, people focused culture. We believe that happy people make happy clients, and that happy clients lead to a great reputation in the legal industry. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better. 

Admiral Law was created in 2013 to provide legal assistance for Admiral customers that had been involved in Road Traffic Accidents. The aim is to ensure those customers are given a great service. Taking the burden and stress of an accident away from a client is at the forefront of Admiral Law’s aim, whilst ensuring employees give correct and effective legal advice to the get fair compensation for their losses.

About your career

Our employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise. We have a very experienced management group that deliver regular training and work hard to ensure all of our employees are equipped with the tools and the knowledge to excel in their roles.

The management group works closely with individual handlers, investing in their career and ensuring they have the support and guidance to achieve set goals. We believe that investing time in our staff leads to people enjoying the job, advancing their technical knowledge, and understanding what pathway they wish to choose in the business. Internal progression is paramount and we work hard to ensure that our staff members have many opportunities to further their career.

Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers in Admiral Law enrolled on CILEx courses. Our good relationship with the local college is extremely important to us. All of these courses have been funded by Admiral Law, yet another perk for those successful!

About the role

Motivated, analytical, and with a keen eye for detail, you’ll become part of the dedicated department set up to process and administer a variety of financial tasks required upon settlement of our clients’ personal injury claims.

The department has been structured in a task-based way, and so you will not have set responsibility of a number of cases, but rather you will become part of the taskforce where you may be reviewing new files to determine where payments should be made, processing the payments once monies have been received, or proactively chasing up payments due.

You’ll effectively manage and progress the cases that you review and keep clients informed of progress of their payments where necessary.

You will have the opportunity to develop in the role and be given exposure to more complex files that in turn see more complex payments, accounting problem solving, building your technical costs knowledge.  

About you

Full training will be provided for the role and so prior accounts experience is not essential, though advantageous.

You will be thorough and methodical, enthusiastic and organised, confident in managing and prioritising your work.

You will also have sound PC skills and good with numeracy. 

Good communications skills in order to deal with client queries, or discussing matters with third parties, is also required.