Complex Litigation Case Handler

A fantastic opportunity has arisen for a case handler/paralegal with litigation experience to join the Complex Litigation Team.

The Complex department deals with road traffic accident claims up to £25,000. The team also deal with the firm’s Fatality, Bankruptcy and Capacity claims, all of which require exceptional levels of client care, technicality and sensitivity. Exceptional client care skills are therefore highly desirable.

This is a fee earning role and you will be responsible for running your own case load of Part 7 litigated RTA claims. Such claims will involve complex issues of fact or law, and will often require letter of claim, drop out from the MOJ portal (due to complexity or value) and ultimately Part 7 Issue or application to transfer files from Part 8 to Part 7. You will be responsible for running the claim from around 6 months to limitation up to trial securing a positive outcome for our clients, or earlier if Part 7 issue is required for OIC or MOJ drop out reasons. Your caseload will comprise a mixture of liability admitted and denied cases, with potential to be of significant value.

The role will provide a fantastic opportunity to not only work on complex files but also develop your own technical knowledge and litigation skills on higher value files.

You will always act in the best interests of your client, advancing the case proactively to a positive outcome for our client. You will be responsible for investigating liability, offering excellent client care and ensuring that all aspects of the client’s injuries and losses are maximised. Injuries may range from general orthopaedic injuries and often your claims will have multiple medical experts instructed to include neurological, ENT and/or fibromyalgia injuries. Investigations into financial losses can often require detailed and specialist advice, and may range from employed loss of earnings, self-employed losses to on-going treatment or care needs, amongst others. Don’t worry if you’ve not dealt with these losses before as you will have training alongside TM support and guidance.

Litigation wise, you will be responsible for issuing the Part 7 Claim, servicing the claim and following directions up to and including trial. The role will involve drafting Part 7 Court pleadings, instructions to Counsel and include the drafting of witness statements, applications, and schedules of loss.

As the team sit within the SIT & Complex department, you will have opportunities to work closely with the Serious Injuries Team, often investigating and building a claim towards potential high settlement (ie over £25,000) at which point the claim will be transferred to SIT (or settled by you with their guidance if over £25,000). You will have the opportunity to grow and develop through close links with solicitors and learn from their mentoring and buddying schemes. There will also be opportunities to shadow members of that Team on significant and catastrophic Multi-Track cases, attending conferences, hearings and settlement meetings.  A positive approach to cross department communication is essential, as is the case with all areas of Admiral Law.

Whilst supervision and mentoring will of course be provided, you will be expected to identify, value and handle cases of considerable complexity in a progressive manner towards a positive outcome for both the firm and our clients.

Your Experience

• Case Handling experience of running a Personal Injury claim and being able to review medical reports and value claims using JC Guidelines and case law is essential.
• Litigation skills (especially Part 7) are highly desirable and experience of running a Fast Track claim to trial is sought after, albeit not necessarily essential. 
• Dealing with the OIC, MOJ Portal, or having experience of Part 8 claims would also be beneficial. Client care skills are key.
• You will be provided with hands on training for any areas of complex / litigation which you are unfamiliar with
• Being able to demonstrate prior PI Case Handling experience is essential for this role, and litigation experience is highly desirable.

The Role 

You will be based in Ty Admiral in Cardiff City Centre, working core hours of 37.5 per week (Part time applications may apply). The role is one which aligns with our Smart Working model, meaning your weeks will be split both at home and in the office. At present the team office days are every Monday. For any new starters there is a minimum requirement of 1 month in office training which will include your in-person induction and buddying with your new team.  This may be extended to 3 months where necessary.  

You will be provided with achievable targets (to include settlement and billing). Additionally, you will be expected to play your part in any marketing events, both internal and external.   You will also be expected to mentor handlers in other areas of the business, assisting them with queries via face to face and team clinics, workshops and /training opportunities.  

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.