Case Handler

Do you want to start your legal career but have no experience? Admiral Law have a unique and exciting opportunity to join the team as a case handler with full training provided.

As a handler in our Claimant MIB Personal Injury department you will be representing our clients who have been injured as a result of a road traffic accident to bring a claim against the MIB or a UK handling agent for their personal injury claim and damages. The successful candidate will deal with a caseload of claims in which the other driver cannot be identified and as a result we are pursuing a claim via the MIB and a selection of UKHA claims. You will deal with claims from the commencement of the claim, up to and settlement.  This can be a difficult time for our clients and therefore you will be there from the start of their claim, reassuring and empathizing with them.

Aside from investigating the accident circumstances, you may be responsible for the investigation of our client’s claim for Personal Injury. Your role will involve obtaining medical evidence in support of your client’s claim, valuing the injuries sustained and gathering all of the required evidence in respect of their losses.

With your own caseload, you’ll advise your clients on the best course of action. In this fast-paced role, you’ll effectively manage and progress your own caseload using our in-house case management system (and in line with our SLAs), keeping clients informed of progress every step of the way.

Main Responsibilities and Requirements

• Ability to prioritise and manage a full case load
• Proactively reviewing accident circumstances and any relevant case law
• Assessing and investigating liability
• Reviewing Medical Reports & valuing injury claims
• Reviewing financial losses
• Advising clients in respect of liability and quantum
• Considering prospects and taking a pragmatic approach to settlements
• Prioritising and managing a to do list
• Great telephone manner
• Good negotiation skills and the ability to make decisions
• A strong team ethos and willingness to engage
• A positive attitude and willingness to learn
• Good initiative and ability to meet deadlines

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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