Broker Sales Executive

An exciting opportunity has arisen for a Broker Sales Executive to join the team at Admiral Money. 

About Admiral Money

Admiral Money is an exciting, new division of Admiral Group. We have the freedom and innovation of a small start up with the security of a large parent company, Admiral. 

The journey started when we launched unsecured personal loans in June 2017. We went on to be the first direct to consumer car finance provider in December 2017. Since then, we have gone from strength to strength and have some exciting plans for the future.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating a special lending business for our customers.

Role Purpose

Please note: The successful candidate will be required to work on site 2 - 3 days per week in Cardiff. 

Cultivate and sustain relationships with our selected panel of 2nd charge Mortgage brokers, promoting technology integrations for enhanced business levels and application quality. Utilize phone and Teams communication to maximize new business opportunities. Ensure right-first-time submissions, and secure fair outcomes for all parties. Where required, occasional in-person meetings with brokers, either at their offices or Ty Admiral, may be required. Targets and meeting service levels will form a part of your objectives. 

Key Responsibilities

• Manage the relationships, communications and training requirements with our selected panel of second charge Mortgage brokers.
• Proactively drive case progression from inquiry to funds dispersal. 
• Respond promptly to new business inquiries and referrals applying policy expertise, with a focus on conversion.
• Identifying sales opportunities and potential unique selling points (USPs) for the product range.
• Advocate too and support Mortgage Intermediaries, Third Parties & customers with available Integrations and system queries. 
• Collaborate and regularly give feedback to internal teams to enhance broker engagement, meeting and optimizing customer expectations and satisfaction. 
• Maintain an up-to-date and proactive CRM system. 
• Monitor and report on account performance, tracking and analyzing KPIs and sales revenue. 

Skills and Experience

• Demonstrated track record in proactive Customer or business Relationship Management (preferably within Secured Lending).
• Specific Second Charge Specialist Lending experience desirable but not essential.
• Track Record of working within a targets & Customer Satisfaction driven environment.  
• Ability to manage and utilise MI to translate into increasing opportunities.   
• CEMAP or equivalent qualification is desirable but not essential. 

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

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