Contact Centre Roles

New Business Sales

Admiral isn't about being aggressive or pushy – it's about making sure every customer finds their perfect fit. The Admiral New Business Team works to the principal that you only get one chance to make a first impression. So, as the first point of contact for our customers, it’s important that we deliver an efficient, high-quality service to every single person we speak to. This ensures we provide a unique sales experience, tailored to meet our customers’ needs.

The insurance sales job is of course challenging and competitive, which is why the better you perform, the more lucrative the rewards. Our incentive structure benefits motivated individuals who show a flair for both insurance sales and customer service.

Handling inbound calls, your role will be to guide your customers through the buying process, informing them of both our insurance product and our related ancillary products. This allows the customer the opportunity to shape their policy to meet their personal car insurance requirements.

It goes without saying that you will need to have a first rate telephone manner and be an enthusiastic individual driven by change. As well as basic computer skills, successful team members will have bags of initiative, and a passion for learning and self-development! Naturally, you’ll be a great listener, and after completing our comprehensive training program, show outstanding product knowledge and be able to match our products to our customers' needs. If you recognise yourself in this description, and can commit to a variable working pattern then you could be on your way to becoming a valued member of the New Business Team.

We are a happy bunch and once people join, because of the unique, rewarding, enthusiastic environment, they tend to stick around. New Business call centre jobs are available in our Cardiff, Swansea and Newport offices.