Household plays a key role within the Admiral Diversification Strategy, our Household Ancillary products are important part of the overall Household product suite. We are looking for someone to join the team who wants to develop themselves technically and professionally whilst making an impact within the Household department and the entire Admiral business through developing and executing our Household Ancillaries strategy.
This role brings great opportunity to work with senior management whilst developing and leading a team. You will also be accountable for and, drive change to improve business and product specific performance. You will expand your network by working with multiple stakeholders and learn how the business is run along the way.
Responsibilities
- Develop and execute the Household Ancillaries strategy, maximise sales volumes, develop features of our products and services.
- Create and foster an environment of customer centricity, creativity, and innovation.
- Putting the customer first in all design thinking.
- Create a network of stakeholders – who will all champion Household success including working closely with:
- Operational areas including Household Claims, and Customer Loyalty to help maximise value for the Household business
- Marketing, Price Comparison and Online to ensure that customer acquisition is as effective as it can be
- Household Pricing and Underwriting
- Have a strong relationship with the Product Lead and IT to manage and help prioritise the Household back-log
- Finance – and understand the commercials; Regularly review the business plans and understand the ROI and benefits realisation. Attending change Investment Committee when required
- Will ensure we are compliant with regulatory requirements e.g., ensuring our products deliver Fair Value, our monthly management information is tracked and actions implemented as necessary.
- To be aware of, and ensure we meet our responsibilities in terms of compliance, data protection, legal agreements with suppliers.
- Will support the entire department to get a product from idea to launch/market and past the MVP stage.
- Will regular monitor the market and understand our direct and complementary market competitors.
- Scope out threats and opportunities that come with changes in the market conditions and trends.
- Will come up with ideas and solutions to improve conversion or the quality of the products. They will act on these proactively.
- Proactively identify potential business risks within the Ancillary area and manage controls for these risks.
- Be responsible for the relevant management information and the communication to peers and senior management alike.
- Build relationships with and be responsible for management of key third-party supplier relationships.
Requirements
- Likeable, and good at building relationships quickly with strong stakeholder manager
- Ability to work autonomously and in a proactive way
- Will have strong project management skills i.e., the ability to map out the bigger picture and set milestones and keep the momentum of a piece of work. Whilst engaging the appropriate stakeholders.
- A leader: Someone who wants to develop a team and will devote time for this
- Entrepreneurial mindset – likes product design and problem solving
- Analytical and critical thinking – happy to challenge and consider new ideas
- Good knowledge of the Household insurance market and Ancillary products, such as Legal Expenses and Home Emergency would be beneficial.
Additional Information
- We will review your CV within 5 working days of application and get back to you
- We have a Hybrid approach to work remote working, 1-2 days every week in our Cardiff office (or more if you prefer)
- We will give you everything you need to work comfortably from home
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
#LI-AR1
