The Pet team are looking for a Product executive to support the Product area. Since the Pet product launched in 2022, the area is growing quickly, and the Product team is a vital part to ensuring this growth. We are looking for someone to join our dynamic, innovative, and friendly team, to help play a key role in Pet’s new but continuing success. We are looking for an enthusiastic team member who can always put themselves in the customers shoes and is happy to work together to progress our ambitions product strategy.
What does the Product team do?
The Product team manage the day to day & future development of the product, working closely with the wider business to support changes in Marketing, Underwriting, Regulatory and Operational efficiencies. The main aim of the product team is to ensure we continue to develop our offering, providing our customers and their pets the best product for them.
As a Product Executive, you will
Focus on continuous improvement of the Pet product, ensuring all customer needs are met as Pet moves into new areas of innovation. You’ll become an SME in the Pet field and some duties will include:
- Becoming a Pet SME, understanding how the product features benefit our customers
- Help to deliver the Product Roadmap to achieve the Product Strategy
- Be the voice of our customer, ensuring we are providing excellent customer experience
- Keep up to date with market trends, industry and competitor advancements
- Monitor MI on product performance, identifying areas for improvement
- Understand how proposed changes would impact the customer outcome, as well as the commercial and operational impact on the business
- Create good relationships and build strong networks across the key business functions
- Support business wide reporting including the development of CRMI and Fair Value Assessments
- Work alongside Marketing on new strategies and change implementation
- Develop stakeholder management skills, working with multiple third parties to implement change as a team
- Collaborate with Ops, Claims, UW, IT and Pricing to identify key customer pain points and opportunities
Ideally you will have some of these key skills
- The ability to forge and maintain strong working relationships with internal and external stakeholders
- Be a positive team player and ability to work closely with others to deliver results
- Good knowledge of Microsoft applications (Word, Outlook, Excel and Powerpoint)
- Excellent written, verbal and presentation skills
- Comfortable analysing data with the ability to highlight trends
- Self-motivated and prepared to take a hands on approach
- Organised and able to prioritise multiple workstreams in line with tight deadlines
- Comfortable working in a fast-paced environment.
Additional Information
- We will review your CV within 5 working days of application and get back to you
- Interviews will be held via Microsoft Teams from 22nd June 2023
- We are working in a hybrid approach, with two days a fortnight in our Cardiff office.
- We will give you everything you need to work comfortably from home
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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