Operational Resilience Analyst

We have an exciting opportunity for someone to join The Operational Resilience Department as a Third-Party Operational Resilience Analyst.  The role will be to help shape and drive Admiral’s Third-Party readiness and BAU activities as part of the Operational Resilience regulation.

This is a varied and exciting role for someone who has existing knowledge of the business but wants to gain further experience and develop their career at the forefront of a new and emerging financial services regulatory area.

About the team 

In March 2021, the FCA and PRA published several Supervisory Statements outlining their expectations for the operational resilience of Firms’ Important Business Services. The objective of those statements is to ensure that Firms, Financial Market Infrastructures, and the financial sector can prevent, adapt, respond to, recover, and learn from operational disruptions.  Admiral now has until March 2025 to demonstrate to the regulators its Important Business Services, and the Third Parties we use to deliver them, are fully resilient.

As an Analyst you will play an essential role in coordinating and supporting the continuous development, embedding and management of the Operational Resilience requirements for Third Parties used by EUI to deliver its Important Business Services.

Although experience in areas such as procurement, third-party management, compliance or risk would definitely be advantageous, it’s not essential for the right candidate. A proactive, ‘can do’ attitude, solutions focussed mindset and a willingness to learn is also important.

The role will require you to work closely with, and influence, a broad range of stakeholders at different levels and across many departments to understand and analyse Third Party dependencies and Operational Resilience needs across EUI. 

Working diligently to support the 12 Important Business Services (IBS) within and understand their reliance on Third Parties, Systems and Applications to deliver these services, whilst ensuring processes and controls are in place to assure, they are resilient. You will instil best practice to ensure continuous compliance to regulations, and internal policies, through analysis and embedding governance standards.

Key Responsibilities

Responsibility and ownership of assigned areas and Third-Party requirements. In addition, to the below, you will be expected to assist the team in delivering against our wider objectives and 8 steps of resiliency, as necessary.

• Production of Third-Party Resilience Framework, to set requirements in line with regulation.
• Creation of standards and expectations for Third Parties and Contract/ Supplier Owners, in line with regulation.
• Aid Group Procurement to facilitate the integration of Operational Resilience Third-Party Framework requirements into the EUI Procurement and Outsourcing Framework and procedures. Including, training materials.
• Aid Group Procurement and EUI business areas to implement and embed Third-Party resilience requirements in line with the regulation.
• Create and oversee the Third-Party Operational Resilience MI Dashboards and ensuring all data is collated accurately and on time.
• Ensuring Third Party dependencies for all Important Business Services are understood and documented. Including regular review of service maps, impact tolerances and recovery times etc.
• Review change activity across the business to assess and understand potential Third Party and Operational Resilience impacts.
• Engaging and working collaboratively with multiple departments & stakeholders of all levels, across the business (such as Claims, Ops, Digital, Household and Travel).
• Leading activities and discussions, to support the business and ensure all requirements/ best practise are being met and actions are completed.
• Tracking Third Party vulnerabilities to ensure they are remediated as soon as possible and proactively identifying new ones that need to be addressed or controls assigned to mitigate.
• Ensuring the Operational Resilience MI packs for Third Parties are prepared, internally reviewed, and submitted to the Operational Resilience Committee in a timely manner.
• Supporting the relevant governance committees and forums that govern the function; the relevant MI exists to demonstrate effective management and oversight of Third Parties, ensure all reporting information is disseminated and collated as required.
• Support the production of annual self-assessment of Third-Party operational resilience work performed within the Operational Resilience area.
• Engage with EUI Risk on the identification, monitoring, managing, and reporting of Third-Party emerging risks/ environment scanning that can affect the firm’s operational resilience.
• Facilitation and performance of scenario testing across Third Parties to assess current state and identify vulnerabilities that feed the ongoing remediation plans.

Interview Process

One stage interview.  

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.