An exciting opportunity has come up to join our Marketing department, leading the charge as a Market Insight Executive within the Market Insight team. This is a fantastic opportunity for someone looking to progress their career and gain exposure to senior stakeholders from various areas of the business, whilst acting as an insight champion in a fast-moving role customer-centric role.
As a Market Insight Executive, you’ll be responsible for delivering regular insights to senior management, whilst supporting and eventually managing research projects for new and existing products. You’ll be someone who pro-actively seeks out and keeps up to date with key insights / trends within the market, ensuring the business is aware of the competitive space.
The role is looking for someone with a strong attention to detail, desire to own and deliver on key insight streams, a curiosity to spot opportunities and make recommendations, as well as someone who is excited by using research (e.g. customer surveys, focus groups) to understand both our customers and the wider market.
Reporting to the Senior Market Insight Manager, as the Market Insight Executive, you will
- Be customer centric and have their best interests at heart, ensuring all insight delivered aims to put them at the centre of our products, services, and experiences
- Deliver on and communicate out our range of competitor / market insight reports (e.g. trends within the market, media spend, website traffic)
- Support on the design, delivery, and management of research activities, which’ll be used to shape the products and services offered by Admiral – whether this be internally (e.g. built within the team), or undertaken by our research partners
- Liaise with teams in the business to support on their research needs, whilst collaborating with other teams who support the process (e.g. ECRM, Legal)
- Be pro-active in looking for opportunities to further enhance the insight shared with the business across the various insight tools at our disposal
- Present key and actionable insights to the wider Market department, as well as other key stakeholders in the business
- Investigate and deliver desktop research on business wide questions about competitors / wider market
- Keep up to date with trends affecting consumers, competitors, and the wider insurance / financial service market
- Support where possible with other workstreams within the Customer Value and Diversification workstream
Ideally you will have
- A passion for research and getting to the heart of insight from our customers
- Experience and knowledge of research methodologies and techniques (e.g. survey writing / data analysis)
- Able to quickly learn new insight tools and getting the most value from these
- The ability to write clear, concise, and engaging reports for stakeholders
- Confidence in speaking and presenting to stakeholders of various seniority
- The ability to multitask and prioritise your workload, working to tight deadlines
- Good numerical and analytical skills
- A sound knowledge of Microsoft Word, PowerPoint, and Excel
- Willingness to speak up and provide new ideas and suggestions to improve current team processes
- Receptive to feedback, process changes, and able to learn and adapt in a fast-moving role
Additional Information
- We will review your CV within 5 working days of application and get back to you.
- We have a Hybrid approach to work remote working, 1-2 days per week in our Cardiff office (or more if you prefer).
- We will give you everything you need to work comfortably from home.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits, and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
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