Household Property Loss Adjuster

We have an exciting new opportunity to join a Loss Adjuster team within an innovative Household Claims Department covering Manchester, Leeds, Sheffield and surrounding areas. We want someone with excellent communication skills who can deliver a high-quality service to our customers and is adaptable to move with the ever-changing claims world.

Responsibilities:

• Visiting Policyholders properties to assess damage and produce schedules of work utilising scoping tool Symbility or similar to settle claims.
• Manage claims up to £100k but predominantly claims from £10k-£50k with development opportunities.
• Ensuring agreed supplier invoices are accurate and in line with agreed contracts.
• Ability to understand problems and find solutions.
• Providing excellent customer service to assist with NPS scores.
• Making the right decisions to control claim spend to lower average claim costs.
• Proactively managing a case load from start to finish and taking responsibility.
• Working independently but actively being involved in a friendly team and department.
• Effectively managing time on a day-to-day basis, existing and new claims queries and associated activities.
• Building relationships with surveyors/ internal stakeholders.
• Identifying potential recoveries and fraudulent claims.
• Actively having a say in the best ways of working.
• Making decisions to mitigate losses and prevent secondary damage.
• Being involved in projects and surge situations where required.

Requirements:

• A full driving license is required for this role (please note a company car/car allowance is provided).
• We are interested in speaking with enthusiastic people with a ‘can do’ attitude.
• Strong Microsoft skills.
• Any CII/CILA qualifications are desirable but not essential.

Our Commitment to You:

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance:

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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