Senior Product Manager (Pet)

It’s an exciting time at Admiral as our Pet business continue to go from strength to strength following it’s launch in 2022 and acquisition of More Than Pet Insurance in 2024.

Our Product team are central to our ambitons, with a remit covering new product launches, existing product innovation and enhancing customer outcomes across both Admiral and More Than Pet insurance brands.  Our ambitious growth plans place mean that we are now searching for a Senior Product Manager to lead the Product team.

We are looking for an experienced leader in Product Management to join the team to contribute to our growth and profitability ambitions while delivering good customer outcomes. You will be a key part of the Pet Product management team working closely with the Head of Product and alongside the Pet Product Lead and Product & Performance Manager

Responsibilities

• Create and foster an environment of customer obsession, creativity, and innovation.
• Will support the entire department to get a product from idea to launch/market and past the MVP stage inclusive of taking ownership of the associated Customer facing documents.
• Will regularly monitor the market and understand our direct and complementary market competitors, and learn from adjacent sectors.
• Scope out threats and opportunities that come with changes in the market conditions and trends. Come up with ideas and solutions to improve conversion or the quality of the products, acting on these proactively. 
• Create a network of stakeholders – who will all champion Pets success including working closely with:
• Pets Claims, Pricing and Underwriting to help maximise value for the Pet Insurance business and deliver great customer outcomes across pet wellness and claims.
• Marketing and Price Comparison to ensure that we drive growth of the product through clear customer communications alongside developing new, innovative propositions.
• Product Lead and IT to deliver Product changes and new developments, taking into account overall value relative to all change.
• Finance to understand the commercials, whilst regularly reviewing the business plans in order understand the ROI and benefits realisation.
• Will ensure we are compliant with regulatory requirements e.g., ensuring our products deliver Fair Value and good customer outcomes.
• To be aware of, and ensure we meet our responsibilities in terms of compliance, data protection, legal agreements with suppliers.
• Proactively identify potential business risks within the Pet Product area and manage controls for these risks.

Requirements

• Likeable, and good at building relationships quickly with strong stakeholder management skills.
• Ability to work autonomously and in a proactive way, completer finisher and able to bring new ideas to market quickly, test & learn.
• Will have strong project management skills i.e., the ability to map out the bigger picture and set milestones and keep the momentum of a piece of work. Whilst engaging the appropriate stakeholders.
• A leader: Someone who wants to develop a team and will devote time for this.
• Entrepreneurial mindset – likes product design, thinks outside the box and great at problem solving.
• Analytical and critical thinking – happy to challenge and consider new ideas.
• Good knowledge of the Pet Insurance Market would be beneficial.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Benefits, and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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