Claims Engineer

Claims Engineers technical experts for claims damage estimate reviews and queries, they investigate and review Estimates, customer images and repair methods in an effective and efficient manner to determine repair safety and costs controls for our customers.

The Claims Engineer will be responsible for their own workloads to ensure we are getting back to repairers or frontline claims teams in a timely manner and the remit is to ensure we maintain a high level of repair safety and maintain a good average repair cost.

The claims Engineer will be required to work across multiple brands, products and functions dealing with all types of estimates including approved networks, non-approved networks and retrospective audits of repairs.

Main Functions:

• To be a subject matter expert for claims engineering department. Ensuring we follow the standards below:

1. Estimates are assessed to determine good outcomes are reached for customers and suppliers.
2. Ensure all referrals have been identified such as unrelated damage or modifications.
3. Complete all allocated training to remain up to date with the latest technology, repair methods and FCA regulations for working within claims.

• Be aware of and take action to mitigate supplier risks and protect the business from exposure to risk by reporting to your management team.
• Be a point of reference for the engineering team
• Work as directed by the Claims Engineering Manager and Senior
• Ensure efficient and effective management of workloads & Daily allocation of work.
• To promote the Admiral Culture
• Provide support to your peers

You will require the following skills:

• Associate IAEA qualification (or willing to work toward) is essential.
• AQP Qualification is essential.
• Evidence understanding of business requirements and delivery.
• Ability to problem solve and use own initiative.
• Strong verbal communication skills.
• Maintain up to date knowledge of repair techniques, tools, methods, and materials as used in a modern-day repair organisation.
• Approachable for staff
• Good organisational skills.
• The ability to work to tight deadlines and therefore be able to prioritise a workload effectively.
• The individual should be able to demonstrate a flexible approach to teamwork.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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