Claims Risk Lead Manager (Motor)
Cross Site
- Full time
Closing date
13/02/2024
About the job
This vacancy has now expired. Please see similar roles below...
"The Lead Manager will have Team Managers as direct reports and responsibility for the teams they manage. Supporting Claims by taking a proactive role in ensuring adherence to the EUI Risk Framework; Internal Policy; FCA and any other relevant regulation.
They will be key in developing new processes and risk management techniques and tools across areas such as Emerging Risk and Digital Risk. They will engage with various stakeholders to challenge and support Claims activities and decisions.
The ideal candidate would be one who is looking to quickly fit into a fast-moving, innovative, and high-profile environment.
Main Duties
- Support the Operations Manager in:
- Ensure work of the department is aligned to achieving the Board’s targets and Claims Target Operating Model
- Setting the strategy, and objectives for the teams and reporting on the outcomes and Key Performance Indicators
- Maintaining the plan of work and ensuring that appropriate mix of resourcing, skills and time is allocated to work streams
- Drive risk accountability and ownership through influencing, challenging, and reporting
- Be a key contributor to EUI and Claims working groups, committees, and other forums
- Ensure appropriate regulatory advice provided for Claims projects, trials, and business changes
- Ensure reporting to Senior Management aids and informs decision making
- Provide leadership and support to management group to develop the team and deliver on objectives of the Department
- Ensure quality assurance and promote best practice, highlighting weaknesses and improving performance
- Oversee development of staff and adequate succession planning
- Communicate effectively with the Claims Risk Department and wider Claims Department, promoting a collaborative culture
- Ensure adequate staffing and overseeing recruitment and training
- Drive good productivity to ensure workloads are well managed
- Promote, maintain, and positively contribute to the Admiral Culture and the 4 pillars
- Strong awareness of market news and developments, which are shared with the Department and wider Claims
- Work with Claims Management to drive understanding and benefits of effective risk management and material change to existing risks
- Act as the link between central governance areas (Risk, Compliance, DPP) and Claims
Key Duties and Responsibilities as Motor Claims Risk Senior Manager
- To drive performance and positive change in all areas you have responsibility for including work partners.
- Ensure that continuing professional development is undertaken and appropriately recorded.
- To ensure everyone within your area is consistently trained and developed to a high standard.
- Act as a point of reference, technical support, and training capacity for Team Managers in Motor Claims Risk
- Assist Claims in its desire to identify, measure, monitor, manage and report risks across the all it’s departments
- Provide guidance and advice to key projects, supporting new propositions, products or areas of expansion
- Regularly attend and contribute in key Working Groups
Desirable skills/qualifications
- Experience in Risk Management and/or Compliance
- Proven understanding and familiarity with embedding risk management practices, and the requirements of Admiral policies and frameworks
- Practical experience in areas of Risk and/or Compliance noted in the duties is required
- Experience in training and developing people
- Positive stakeholder experience with Senior Mangers is desirable
- Proven track record of delivering work to high standards
- Ability to identify key priorities and to focus work using a risk-based approach
- Training or qualifications in Risk management will help but is not essential.
- Leadership skills are desirable
- Experience working in Agile environment a benefit but not essential
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
#LI-CC2
Related jobs
Salary
£25,310
Location
Cardiff
Job Type
Full time
Location
Cardiff
Department
Claims
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Do you want to work for a multi-award winning business, where we put your career and development first? If this sounds like you, we have a unique opportunity for you to join our Claims team here a
Reference
9393
Expiry Date
01/01/0001
Vacancy managed by
Sophie Smith-PhillipsVacancy managed by
Sophie Smith-PhillipsSalary
Location
Remote
Job Type
Full time
Location
Remote
Department
Claims
Office address
Remote
Description
Property Loss Adjuster Do you enjoy loss adjusting but also value family and personal time? Do you crave a work life balance? At Admiral, you will be joining a top 10 best workplace in the UK.
Reference
8010
Expiry Date
01/01/0001
Vacancy managed by
Helen HuntVacancy managed by
Helen HuntRelated posts
![admiral law - blurred image with people sitting on desk in background](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/9IvA0XwGAERHrgjbNcbK9A/75/shutterstock_714357475.jpg)
Teaser
GeneralContent Type
BlogPublish date
07/08/2024
Summary
The skills and knowledge you gain through a law degree are not only invaluable but also highly versatile, allowing you to navigate a myriad of career paths. At Admiral, our legal services cover a
by
Ben Moriarty
![Admiral colleagues sharing their career stories at the Staff General Meeting](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/Q4hPjzsVOkIl2gjcapOp1A/75/373A1097-Enhanced-NR.jpg)
Teaser
GeneralContent Type
BlogPublish date
02/05/2024
Summary
We’re consistently recognised as a Great Place to Work, and we’re incredibly proud to know that our people love working here, but why is this? Well, we believe it comes down to our colleague
by
Kyle Meacock
![smiling women posing for her photo](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/w_Hn8-qn0EEOrwjcHbo6nw/75/cbynmZyQ-Z4qvgLvkx2DlteGWPxROO9r2O6S9IOJklHLKifuEYj1ulZraA3B7JcALvytqza0j3kI5VxrOVGvH0tEd3Z1u4CxpTBr2ItNxOejQiN44BKtX5b6j9qqtaTI4lw4Bh0hoVun.jpg)
Teaser
Contact CentreContent Type
BlogPublish date
26/01/2024
Summary
Across Admiral Group, we have an 11,000-strong workforce powering various businesses and departments like Admiral Law, Admiral Money, the Contact Centre, and Claims, our team thrives on diversit
by
Amy Reynolds
![Multiethnic business team on meeting in modern office interior brainstorming, working on laptop, discussing career development goals](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/TO9Rdr25GU9oSAjbw6OjXQ/75/Admiral+career+development+goals_Hero+and+thumbnail_918.jpg)
Teaser
ClaimsContent Type
BlogPublish date
03/10/2023
Summary
Are you ready to embark on a career journey that's as exciting as setting sail on the high seas? Well, grab your compass and brace yourselves, because today, we're diving into the world of
by
Ben Moriarty
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/S47eqkCTD09FywjbmRKo9A/75/Danielle.png)
Teaser
GeneralContent Type
BlogPublish date
11/08/2023
Summary
As an Adoption Friendly Employer, our colleagues have the assurance that they’ll be fully supported throughout their adoption journey. Danielle, Claims People Manager, shares her experie
by
Ben Moriarty
![Smiling woman in collections job with headphones talking while attending a meeting online using laptop.](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/LyhlJfjtoEXdWAjbgh21lw/75/Admiral+collections+jobs.jpg)
Teaser
GeneralContent Type
BlogPublish date
18/07/2023
Summary
Picture this: a role that not only challenges you but also empowers you to make a real impact. You might have heard about debt collection jobs before, but we do things differently at Admiral Mo
by
Ben Moriarty
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/ZORAL_ZqbkSaUwjarPVNig/75/Jessica+Zak.png)
Teaser
ClaimsContent Type
BlogPublish date
13/10/2022
Summary
Jessica has worked part-time for almost four years so that she can have more quality time with her daughter. As a motivated and dedicated manager, Jess knows that working flexibly isn’t a barr
by
Kyle Meacock
![](https://attraxcdnprod1-freshed3dgayb7c3.z01.azurefd.net/1481114/1687ad64-4c9a-4810-92dc-47558b4404e3/2023.17000.2501/img/kbvYmjoyXkoJnwjZ8JB05A/75/Article+thumbnails.png)
Teaser
ClaimsContent Type
BlogPublish date
15/02/2022
Summary
Introducing the next blog in our I Belong series where we give you a peek into what working at Admiral is like, meeting our fascinating and inspiring colleagues from around the Group and givin
by
Kyle Meacock
Our Benefits
As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.
Share
Schemes
Flexible
Working
Local
Discounts
Travel Season
Ticket loans
Groups
& Societies
Development
Opportunities