One of the UK’s top three car insurance companies and officially one of the nation’s very best companies to work for. But how did we get where we are today? What are we all about? And what exactly do we do?
We’re a passionate, profitable and fast-growing financial services company with operations in seven countries. We employ over 9,000 diverse employees, who are at the heart of what we do. We have grown from a small start-up into one of the largest car insurance groups in the UK with 5.15 Million customers worldwide. We have retained our entrepreneurial mentality and thirst for innovation by continuously launching new brands and products - both here in the UK as well as overseas.
Henry Englehardt launches Admiral in Cardiff
Admiral reaches 250,000 policy holders and we open our second office in Swansea
The Group's turnover tops the £100 Million mark
Admiral's insurance broker Gladiator is launched providing commercial vehicle insurance
We're named Welsh Company of the Year (Welsh Business Awards)
Recognised in 'The Sunday Times 100 Best Companies to Work For' at position 32
We reach 500,000 policy holders
The Admiral Group launches Confused.com, the UK's first online insurance aggregator
We make the Great Place to Work list for the first time at position 7 and are named one of the 100 Best Workplaces in the EU
The Admiral Group floats on the London Stock Exchange and we become the highest valued public company in Wales
Admiral Group reaches 1 Million customers
We're named in 'The Financial Times 50 Best Workplaces in the UK'
Admiral launches "MultiCar"
The Admiral Group launches Balumba.es in Spain
We become the second ever Welsh company to join the FTSE 100
We launch our Italian operation Conte.it
We open our third UK office in Newport
Our Spanish aggregator Rastreator.com is launched
Admiral launches Elephant Auto Insurance in the USA
Our first French operation LeLynx.fr is launched in Paris
We appear as sponsors of the Welsh Rugby Union for the first time
The Admiral Group launches L'Olivier in France
We're recognised in the top 10 of the 'UK's Best Companies to Work For'
We open our New Delhi office in India
We're named 'Best Large Place to Work in the UK'
We're named 4th 'Best Multinational Place to Work in Europe'
Admiral launches Home Insurance and our Group turnover tops the £2 Billion mark
Compare.com is launched in the USA and Qualitas Auto is launched in Spain
Admiral Group's law firms, Admiral Law and BDE Law, are launched
Our second Newport office is officially opened by members of the Welsh rugby team
We're named the 5th Best Company to Work For in the UK
Our innovative EasyCar Club Insurance product is launched
Admiral Group is named the Best Motor Insurance Provider in the Personal Finance Awards for the third time in a row
Our brand new product Learner Driver Insurance is launched
Admiral launches its first non-insurance product: Loans
David Stevens becomes our new CEO and our Host Insurance add-on to Home Insurance is launched
We partner with Rentecarlo to provide car insurance to their users and bring them in house in October 2016
Admiral is awarded 2nd place in the Sunday Times Best Big Companies to Work For - we have made the list every year since it began 17 years ago!
Our approach has been driven by customer service and innovation, and fuelled by the hard work and collective capabilities of our talented workforce. We haven’t rested on our laurels either; we have continued to identify challenges our customers face and delivered solutions that have kept us ahead of the game. This has allowed us to reach a whopping £2.5 Billion turnover last year.
Our success goes hand-in-hand with having a strong culture. Our philosophy is simple yet effective: people who like what they do, do it better! We put a lot of effort and investment into making sure that the Admiral Group is a happy place to work, where challenge, opportunity and career path development are encouraged and fun is never frowned upon. We have also managed to retain the can-do work ethic and start-up mentality that we started with in 1993.
Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.
As a Group we participate in a number of independently managed surveys, including The Sunday Times 100 Best Companies to Work For and the Great Place to Work Institute's Best Workplaces in the UK and Best Workplaces in Europe. You can see all our awards on our corporate page.
Customers are essential to our future, and providing an excellent service to them is paramount. We employ several initiatives to measure the quality of our customer service and review these daily to challenge departments to make continuous improvements. Additionally, we operate within the regulatory framework of the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) and take the Treating Customers Fairly (TCF) principle extremely seriously.
People who like what they do, do it better! Our simple philosophy runs throughout the Admiral Group and ensures our employees are happy, stay with us, and in turn give their best both to the company and to our customers. Our working culture is made up of four pillars: Communication, Equality, Reward & Recognition, and Fun. Admiral’s phenomenal growth and multiple awards for best business to work for prove that our people-centric approach really works!
Our local communities are very important to us and we play a positive role in them through charitable giving and sponsorships. We aim to contribute to our communities and support events likely to appeal to our employees. these philanthropic efforts reflect our culture of vibrancy and fun, and that raise our profile as a good employer. Our staff members can apply for funding towards causes and charities they care about and we also secure great deals for them through our sponsorships. For example, we offer discounted tickets to local events.
We are committed to reducing our environmental impact to help safeguard our communities and create a pleasant atmosphere for our staff members. We actively encourage our staff members to participate in recycling and energy programs to reduce our environmental impact. We measure and monitor key aspects of our performance to ensure we are reducing the amount of resources consumed per employee. This improves our energy efficiency and creates a better working environment for our people.
One of the most important tools we use to measure employee satisfaction is our anonymous annual Staff Survey, which collects views on what it is like to work for Admiral.
Admiral is a fun place to work 86%
When you join, you're made to feel welcome 96%
People here are treated fairly, regardless of their race or ethnic origin 97%
We have special and unique benefits here 88%
I would recommend Admiral as a good place to work 87%