Product Designer

We're looking for a Product Designer to join our team at Veygo! 

About Veygo

Veygo was founded 6 years ago – part of the pioneering incubation venture ‘Admiral Pioneer’ - created to seed and launch exciting scale ups to disrupt existing marketplaces.   

Veygo has so far seen an impressive 50% YoY growth. We currently provide our customers with temporary and learner car insurance - products designed to make life easier for those wanting to share or borrow cars, insure their own car for a short amount of time, or for people learning to drive.  

What Makes Veygo Different?

• We’re building flexible policies for learner drivers and people looking to share cars – whether owned or borrowed.   
• Veygo provides comprehensive cover to those customers, meaning that the car owner’s existing insurance policy and no claims bonus is safe if the person borrowing the car has an accident.  
• All Veygo’s insurance is available by the hour, day, week or month and customers can get a quote in minutes.    
• All backed by Admiral, voted Best UK Car Insurance Provider six years in a row by The Personal Finance Awards.   

Whilst our mission today is to put people in control of their own journey our ambition is to create a youth lifestyle brand that take us beyond car insurance.  Disruption is in our DNA and we’re always relentlessly looking for collaborative self-starters and innovators with the desire to challenge how we do things today; to push the boundaries and drive us through our onward growth journey.  Veygo’s culture is vibrant, open, creative, and disruptive.

The Role

We’re looking for a talented and visually strong Product Designer to join the team working on improving our core customer experience. You’ll be joining a business revolutionising the way people use car insurance to get around.

This is a unique opportunity to work across the Veygo website and mobile app, with plenty of room for new and exciting features. You’ll also be working with a fresh and young brand identity and design system. You’ll also be joining at a pivotal moment, as we chase ambitious growth goals and seek to put our native app at the heart of the Veygo customer experience.

You’ll be part of a cross-functional team, shipping value to customers regularly to create an industry leading experience.

Key Responsibilities

As a Product Designer, you will:

• Work in a cross-functional team: you’ll work closely with product managers, developers, and other stakeholders to deliver digital products that address customer needs while achieving our strategic business goals.
• Discover, deliver and iterate: you’ll participate in all phases of the product, from discovery to delivery to iteration, taking deliverables from initial concept and user journey mapping to high-fidelity UI designs.
• Help your team to understand customer needs: conduct and facilitate user research, such as customer interviews and usability testing, to gain a concrete understanding of customer behaviours, needs, and pain points. Act on these insights to deliver innovative and industry-disrupting experiences.
• Drive learning and experimentation: design and execute experiments to test assumptions, validate customer needs, and identify the most effective solutions. Utilise a data-driven approach, incorporating qualitative and quantitative methods to iterate and continuously improve our products.
• Champion a customer-centric, disruptive culture: advocate for a customer-centric approach to design and foster a culture of creativity, empathy, and quality throughout the organisation. Help us push boundaries and challenge traditional norms in the insurance industry through innovative design.
• Contribute to design strategy and systems: help shape our broader design strategy and support the development and maintenance of our design systems, ensuring consistency, scalability, and a high-quality standard across all digital touchpoints.

Skills and Experience Required

• High-level of design craft: you are a well-rounded designer with strong visual skills. You have a portfolio of well-crafted work, with examples of beautiful and functional UI work.
• Mobile app design: you understand the nuances of mobile app design, including platform-specific guidelines and optimising for performance and engagement on smaller screens. You have a passion for creating great app-led experiences.
• Research and testing: you are familiar with a wide range of research methods, including user interviews, usability testing, A/B testing, and surveys. You constantly seek opportunities to validate your ideas with real users and refine them based on data and insights.
• Storytelling: you know how to clearly communicate the thinking and assumptions behind your design ideas and invite others to help make your thinking even better.
• Proven impact in previous roles: your portfolio showcases examples where you have solved real customer problems and delivered measurable impact. You can demonstrate your design process, decision-making, and the outcomes achieved

Nice-to-have

• Experience in fintech or insurtech: you have experience working in a fintech, insurtech, or other digital services environment, ideally with a focus on disruptive strategies. You understand the unique challenges and opportunities within these sectors and are passionate about using design to drive change and create customer value.
• Experience working with a Gen-Z audience: you have previously worked in a similar position, and have knowledge of the Gen Z audience.

Additional Qualities We're Looking For

• Experience in a high-growth, fast-paced environment: you are comfortable working in a dynamic and rapidly changing environment where speed and agility are crucial.
• Leadership potential: you are eager to grow into a leadership role, mentoring junior designers, and contributing to the development of a strong design community within the organisation.

Please note: this is a hybrid role based in our Cardiff office once-twice a week.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration.

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