Due to the rising concerns and spread of COVID-19, we are taking precautions and putting the safety of our employees and candidates first. As a result, there may be some delays in our recruitment process.
As we practice social distancing, we will be conducting all interviews virtually. Further information and guidance on participating in virtual interviews is available to shortlisted candidates by request.
If you are offered a position with this, we will endeavour to accommodate remote-working until the COVID-19 restrictions are lifted.
The Recruitment team are currently working remotely but the phoneline is temporarily closed.
Thank you for your patience.
Go-getting, high-achieving, reward-reaping. If you thrive on a sales challenge, you’ll love your job in Multi-Function. It’ll be your important task to contact interested customers who've obtained quotes online or have spoken to our New Business Sales Department but are yet to sign on the dotted line. For you, this means no cold calling whatsoever. You’re either talking to existing customers or people who’ve already expressed an interest in being insured by us. Your job is to show them why we’re the right choice for them. You’ll help potential customers to really understand the benefits of Admiral's products so they can make an informed choice. Once you’ve built a good rapport and closed the sale, you’ll carefully add the customer’s details onto the system (and give yourself a pat on the back).
You’ll work in one area within Multi-Function and we’ll help you find the opportunity that best suits your skills, strengths and ambitions. Passionate about our products and committed to providing a high level of service to our customers, you’ll be comfortable talking on the phone, always confident, polite and engaging. You need to be able to handle objections and identify the unique selling points of our products. You’ll also need basic computer skills (Internet and data entry), bags of initiative, and a genuine keenness to keep learning, solving problems and finding answers for our customers. You will, of course, receive comprehensive paid training before you start making calls.
It's a competitive yet rewarding sales role, which is reflected in our impressive commission incentive structure. Our most generous bonuses are awarded to Multi-Function people – the better your results, the greater your rewards.
Multi-Function call centre jobs are available in our Cardiff and Swansea offices.