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Fast Track Case Handler - Admiral Law

Business Role Type
Legal Services Role
Business Support Departments
Admiral Legal
£18,250 + excellent benefits
External Closing Date

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Fast Track Case Handler

About your career:

Our employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise.
The management group work closely with individual handlers, investing in their careers and ensuring they have the support and guidance to achieve set goals. This emphasis has led to what we love seeing: people enjoying the job, advancing their technical knowledge and understanding what pathway they wish to choose in the business. Internal progression is paramount.
We offer a great opportunity for those interested in furthering their legal careers. We currently have a significant number of handlers in Admiral Law enrolled in CILEx courses, so working with the local college and our employees is extremely important to us. We provide funding for CILEX courses, yet another perk for those successful!
About the role:

The Specialist Liability Claims Department in Admiral Law is looking for a full-time Case Handler to handle a variety of claims, with a value between £1,000 and £25,000. The team undertakes a variety of personal injury claims, including claims arising from employment, public liability, product liability, and disease.

We focus on delivering a high standard of care to our client’s, ensuring they obtain a fair outcome of their claim. The role involves dealing with personal injury claims from a variety of sources, including accidents at work, accidents caused by unsafe premises, defective equipment or products, road traffic accidents claims, and industrial disease. Where the opponent accepts they will need to pay compensation, you will be involved in obtaining evidence in support of the injuries suffered by the client to recover their financial losses. You will also be dealing with cases where the opponent disputes responsibility for the client’s injuries, which will involve a further investigation. In due course, handlers can expect to carry out litigation.

No one claim is the same; the role offers a variety of matters that will engage your mind in problem-solving, creativity and devising a set of best outcomes for the client. An integral part of the role is giving correct legal advice to our clients - this is, and always will be, the forefront of any Fast Track handler’s role. You’ll be expected to deliver an exceptional level of service.

In a typical week, a Fast Track Case Handler will:

  • Speak to clients to obtain the facts giving rise to their claim, and to assess the impact of their injuries
  • Consider the relevant law to present the claim to the opponent
  • Where the opponent disputes responsibility, identify material evidence to establish fault on the part of the opponent (using this evidence to assess the strengths of the client’s claim) and advise the client
  • Liaise with medico-legal agencies to instruct appropriate medical experts
  • Assess medical evidence, and any other evidence in support of financial losses, to advise the client about the value of their claim
  • Draft legal documents to support the client’s claim
  • Negotiate with the opponent’s insurer to obtain the best result for our clients
  • Prepare papers for court and instruct advocates to attend where the client is a child and court approval is needed
  • Be responsible for your clients and caseload
  • Keep your work within company SLA’s and ensure you are working towards achieving our company’s KPI’s

Fast Track Case Handlers work Monday to Friday on hours of either 8am – 5pm or 9am – 6pm, whilst accruing flexi-time to use at your disposal.
About you:
If you are a real people-person, natural with clients, friendly, professional, efficient, articulate, good listener, and a great problem solver, we would like to hear from you. You’ll need to be keen to learn, ambitious and have the drive to develop. Our working environment is based on openness; you’ll be encouraged to use your initiative and share ideas which can help make the department the best it can be.
You will have experience and understanding of civil law within Personal Injury cases. Candidates with experience of conducting litigation are also welcome to apply. Both induction and ongoing training will be provided to successful candidates.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We understand that a good work life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please ask your Recruitment Officer Lee Moore, for more information.