This vacancy has now expired, and is not accepting any new applications. p>
As a member of the IT Support team you will be responsible for the management and analysis of incidents, problems and Risk Events.
You will be tasked with minimising interruptions and major incidents, managing incidents in line with agreed processes, service levels and KPI’s, resulting in the restoration of normal service, quickly efficiently and professionally with minimal impact to customer service. You will facilitate root cause investigations and manage the implementation of corrective and preventative measures.
This is not a full definition of the role but covers the main aspects and drivers for success.
Experience and Qualifications Required
If you would like to be considered for this opportunity, please click “apply now” to complete an online application form.
The Recruitment Officer looking after this role is Kate Williams. If you have any questions about the position, please feel free to drop her an email Kate.WILLIAMS@admiralgroup.co.uk or give her a call on the Recruitment line - 0800 118 1619.
Please note, we are unable to accept CVs via email.
Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We understand that a good work-life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please ask your Recruitment Officer, Kate Williams, for more information.