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Production Systems Analyst

Business Role Type
Business Support Role
Business Support Departments
IT
Location
Cardiff
External Closing Date
06/09/2019

This vacancy has now expired, and is not accepting any new applications.

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About the Team

The Production Support team in Admiral is dedicated to ensuring the availability of the productions servers that run our core business and IT applications. Adhering to Service Level Agreements, the team provides technical and operational support for the business and our customers. 

The department embraces a forward-thinking approach, proactively looking for improvements to our production estate, to improve on platform stability and availability of services.

About You

You are a passionate, motivated and innovative team player, who uses their technical ability to identify and mitigate risks. When no two days are the same, you are in your element, as it enables you to continue learning and problem solving. 

We will consider applications from Junior’s looking to enhance their career and develop their skills, and experienced Production Systems Analysts looking for a new challenge. 

About the Role

Promoting and embracing a culture of continuous improvement, working in line with the corporate methodology, the role requires you to take responsibility for providing an ongoing source of expertise in IT infrastructure. You will be required to take responsibility for our estate – completing monitoring, problem solving, and improvement tasks with a security focus at all times. Liaising with colleagues and third parties, technical support will be provided within SLAs; documenting activities in line with ISO9001 standards and building relationships with all stakeholders will further enable success in this role. 

Post-probationary period, you will be added to our on-call rota, as well as contributing to planned out of hours work, including planned disaster recovery tests. Any out of hour work, including on-call, will be reimbursed in addition to your salary package.

Essential Skills

  • Excellent troubleshooting techniques across a broad range of technologies (both hardware and software)
  • Strong communication skills, with the ability to communicate technical issues in plain and simple terms to non-technical colleagues across the business
  • Minimum 2 years’ experience in a 2nd/3rdLine Support role
  • Performance Tuning
  • Red Hat Enterprise
  • VMWare
  • TCP/TP Network Troubleshooting & Support
  • Automation tools (Ansible)
  • Monitoring tools (AppDynamics, PRTG, WhatsUp Gold)
  • SQL Query 
  • Windows Server Administration

Desirable Skills

  • ITIL Foundation
  • Understanding of Java
  • Understanding of Oracle 
  • Understanding of Docker/Kubernetes
  • Experience working in Financial Services

If you would like to be considered for this opportunity, please click “apply now” to complete an online application form.

The Recruitment Officer looking after this role is Jessica Sutton. If you have any questions about the position, please feel free to drop her an email Jessica.SUTTON2@admiralgroup.co.uk or give her a call on the Recruitment line - 0800 118 1619. Please note, we are unable to accept CVs via email.

About Admiral:

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We understand that a good work-life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please ask your Recruitment Officer, Jessica Sutton, for more information.

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