Search Vacancies

Household Claims Auditor

Business Role Type
Business Support Role
Business Support Departments
Household Insurance
Location
Cardiff
External Closing Date
23/04/2019

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.

Responsible to: Technical Manager

Working hours: 39.5 hours a week, flexi

The Role

  • Lead a regular portfolio of supplier continual improvement performance audits, identifying opportunities and compiling high quality concise written report with detailed recommendations
  • Ensuring that recommendations are implemented, and action plans followed
  • Support out Household Claims teams in assessing customer quotes
  • A mix of office based and remote audits of both live and closed claims   
  • Supporting our Quality team with referrals and escalations
  • Vetting work order variation requests
  • Supporting the personal development of our Household Claims teams
  • Be responsible for the delivery of the department audit plan
  • Support on large loss claims for our internal Claims Inspector team
  • Working closely with our supply chain team to drive supplier performance

Skills

  • Experience of undertaking audits and quality of work checks to identify trends and areas for improvement
  • Experience of working with a schedule of rates
  • Working with contractors and other multiple stakeholders to ensure performance standards are met
  • Auditing the work of a building repair and contents supply chain
  • Experience in dealing with domestic building repairs or similar
  • Responsible for managing own workload on a day-to-day basis and working autonomously
  • Knowledge of common building defects associated with domestic property claims
  • Flexibility to travel as and when is required to undertake audits
  • A current member of a professional body e.g. Chartered institute of builders would be preferable
  • Trades background or experience of undertaking domestic building repairs preferable
  • Ability to interact with stakeholders of all level in a professional and constructive manner
  • Awareness of health and safety considerations relating to domestic properties

About Admiral

Our success goes hand-in-hand with having a strong culture. Our philosophy is simple yet effective: people who like what they do, do it better. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

If you’d like to know any more about the position, please feel free to get in touch with the Recruitment Officer lee.moore@admiralgroup.co.uk - 0800 118 1619.

Diversity, inclusion and flexible working:

At Admiral, we are proud to be a diverse business where we put our people and customers first. We understand that a good work life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please contact us for more information.

 

 

#LI-LP1