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IT Communications Officer

Business Role Type
Business Support Role
Business Support Departments
External Closing Date

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Admiral IT is looking for an Internal Communications Officer. The role is full-time and will be based in our head office, Ty Admiral.

This will be a challenging and rewarding role for the right person. A unique opportunity to join a fast-paced, diverse department.

It will be down to you to execute and take command of the internal communications strategy for IT. To do this you will need to be an excellent communicator, both verbally and in written form. You will be confident dealing with people from all levels of the group. You will enjoy conversing with others and have the ability to take on detailed pieces of, sometimes complex information and communicate this back to our audience in a way that everybody understands.

You’ll need to be comfortable working both independently and taking direction from others. You will be a naturally confident person with a flair for creativity along with a passion for communication.

You must be able to prioritise and manage several workstreams at once, but most importantly; you will have the right attitude to be the ‘Voice of IT’.

Main Duties

  • Responsible for defining and executing the IT Communications Strategy
  • Managing the Tech Talk mailbox
  • Researching and creating IT’s monthly Tech Talk E-newsletter and ensuring it has the right balance of technical and cultural content
  • Identifying and developing a range of regular and innovative communication channels to ensure that our employees are engaged at all levels
  • Maintaining the IT department’s intranet site with business-facing content and ensuring it is current and up to date at all times
  • Completing quarterly review video blogs, highlighting the departments achievements
  • Producing captivating content for our Admiral IT Jobs pages
  • Updating wall mounted TV’s on IT floors with valuable statistics and key information
  • Ensuring our internal communications boards are updated regularly with engaging pieces
  • Getting stuck in with department initiatives such as awards nominations and department certification, using your creative skills in communication to help the projects achieve the highest standards
  • Liaising with the Heads of Departments and the Senior Management team to create blog posts
  • Attending team meetings across the varied departments to ascertain what needs to be communicated
  • Compiling feedback from the department and presenting it back to the Senior Management Group

This is not a full definition of the role but covers the main aspects and drivers for success.

Experience and Skills


  • Excellent written and verbal communication skills
  • Ability to present confidently to a group of people
  • Good computer literacy (Microsoft Office)
  • Proven organisational skills and use of initiative
  • Flexible and reliable


  • Previous communications experience 
  • Previous use and knowledge of ‘Canva’
  • Photo/Video Editing experience
  • IT knowledge

About Admiral

As the only FTSE 100 Company in Wales and ranked by the Sunday Times as the 3rd best big company to work for in 2018, Admiral is an exciting place to begin, or continue your career

Since launching in 1993, Admiral has grown from being a small start-up to becoming one of the UK’s largest car insurance providers. Our history is one of amazing growth and inspired innovation.

We’re proud to be an entrepreneurial workplace with a start-up mentality. Admiral is constantly innovating and launching new products, services and markets both here in the UK and overseas, such as our consumer credit loans business and Veygo car sharing product. We now operate across eight countries with a diverse product portfolio. Whilst our business has changed dramatically over the years, there’s one thing that’s remained the same: our working culture.

Admiral’s success goes hand-in-hand with having a strong people focussed culture. Our philosophy is a simple yet effective one: “People who like what they do, do it better”.  We now have over 10,000 employees, who are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy and supportive place to work, where challenge and career development are encouraged, and fun is never frowned upon.  Admiral has an honest, open culture that’s wholeheartedly focused on four key areas: communication, equality, reward & recognition, and fun.


The Recruitment Officer looking after this role is Laura Pengilly. If you’d like to know any more about the position, please feel free to drop her an email or give her a call on the Recruitment line - 0800 118 1619.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We understand that a good work-life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please ask your Recruitment Officer, Laura Pengilly, for more information.