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Product Owner

Business Role Type
Business Support Role
Business Support Departments
Veygo
Location
Cardiff
External Closing Date
21/11/2018

This vacancy has now expired, and is not accepting any new applications.

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This is a unique opportunity to join the team of Veygo, a new and ambitious InsureTech venture backed by the Admiral Group.

Veygo has been created in order to provide great insurance and mobility products in a world where people don’t own cars anymore. Our first 2 products - Car Sharing Insurance and Learner Driver Insurance - allow drivers who don’t own a car to be insured whilst they borrow someone else’s car for any duration between 1h and 30 days. We are working to release new products in 2018, and beyond.

As a start-up owned by a FTSE 100 Company, our goal is to get the best of both worlds:

  • We are setup as a separate business with our own Profit & Loss, IT systems built and owned by Veygo and teams that are able to cover all key missions (marketing, IT, customer service, claims handling).
  • We have all the financial backing of Admiral and access to all their great pricing, claims and data experience.

The Product Owners role works to deliver and create new features and functionality on our products – whilst also ensuring that everything we do has the customer at the heart of our plans. The Product Owner will need to have strong research skills as well as track record in delivering to timescales. They will work with stakeholders to brief in work to the development team, ensure quality control and ensure the continued development of our products

You will join a dynamic, successful and growing product team that focus on delivering cutting-edge product solutions for an impressive portfolio of clients.


The successful candidate should be able to demonstrate the following:

Main Duties

  • Work with stakeholders to gain a clear understanding of business processes, then objectively assess and agree business requirements
  • Work with the wider product team to design features to solve customers' problems, and to enhance our product offering
  • Get agreement (sign off) from the stakeholders on the implementation/design
  • Work with the scrum teams to deliver the requirements as intended – and ensure that they meet the user needs
  • Be committed to applying Lean methodology with your team, supported by your Scrum Master.
  • Proactively research UX/UI improvements and propose new feature ideas
  • Research competitors and the market to ensure our product offering remains relevant and feed into the product vision
  • Report metrics to visualise the health of the product and meet regulatory requirements
  • Communicate timelines and manage expectations
  • Help prioritise customer issues and troubleshoot problems with data and user testing
  • Timely production and communication of plans across the product team.
  • To support the Testing team in the validation of business requirements being delivered

This is not a full definition of the role but covers the main aspects and drivers for success.

Skills and Experience

Essential

  • Excellent analytical and creative problem-solving skills
  • Energetic and proactive
  • Ready and willing to challenge
  • Strong focus on the customer in order to spot and solve customer problems
  • Excellent people skills
  • Excellent communication skills, both written and verbal
  • Excellent multi-tasking skills
  • Ability to prioritise work
  • Objective, timely and confident decision-making skills
  • Attention to detail, with an analytical and pragmatic mindset

Desirable but not required

  • Commercially aware
  • Experience of change management
  • An understanding of Agile methodologies
  • Previous product owner responsibilities
  • Experience in a digital sector

In terms of experience, we would be interested in anyone that has a specific background in the areas that this role includes.

About Admiral 

We're Wales’ only FTSE 100 company with forward-thinking approaches and endless opportunities to test, learn and grow. There's a reason we've been named a best place to work: Our progressive culture, core values, and commitment to diversity and inclusion has created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, are felt valued.

Based on innovation and organic growth Admiral has grown from being a small start-up into one of the largest car insurance providers in the UK. The company is constantly investigating new products, services and markets and is now in seven countries with a diverse product portfolio.

Admiral’s success goes hand-in-hand with having a strong people focussed culture. We believe that happy people make happy customers and happy customers help increase profits. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better. 

We truly care about our customers, they are at the heart of every decision we make. We’re very proud of the innovative products we offer and level of service we provide. Everything we do acknowledges the needs of our customers and by recruiting the right people, we can continue to provide great service and ensure an excellent experience for our customers.

Admiral people work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, great benefits, a share package based on company performance, work-life balance opportunities, nearby fitness and health centres, and other special perks.

The Recruitment Officer looking after this role is Charlotte Daniels. If you’d like to know any more about the position, please feel free to drop her an email charlotte.daniels@admiralgroup.co.uk or give her a call on the Recruitment line - 0800 118 1619.

 

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