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Payroll and Benefits Manager (Head of Payroll and Benefits)

Business Role Type
Business Support Role
Business Support Departments
People Services (Human Resources)
Competitive, plus excellent Admiral Benefits.
External Closing Date

This vacancy has now expired, and is not accepting any new applications.

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Paying and rewarding our employees accurately and on time is something that we cannot underestimate as they are there to look after our customers, so we must look after them.

We have a rare opportunity to join our Payroll and Benefits team at a senior level as our Payroll and Benefits Manager.  The Payroll and Benefits manager is the title we use for our Head of Payroll and Benefits. We aren’t big on hierarchy or titles at Admiral – a flat, accessible structure is key to our success. This roll will see you engaging with everyone from a new starter in the contact centre to the CEO or Chair of the board, as well as helping develop the function itself. The role is based at our main office in Cardiff and looks after all our UK employees as well as providing support to our international offices as required. 

Our current Payroll and Benefits Manager takes responsibility for employee mobility and benefits development as well as providing leadership to the whole function and is the technical expert in all things pay and benefits related.

The Payroll team is currently split into Technical Payroll, Operational Payroll, Benefits and Petty Cash.  Technical Payroll includes average holiday pay, automatic enrolment, P11d, PSA and legislative developments.  Operational Payroll includes the payrolls themselves, overtime, incentive payments, national minimum wage compliance and absence.  Naturally, there’s lots more going on, but this gives you an idea of how the team and work are currently structured.

We are looking for someone who can bring their passion, expertise and leadership skills to the team and business.  Ideally, we’d like someone who has worked in a large company, with multiple payrolls, and has experience of dealing with international elements, such as running a shadow payroll.  Your technical expertise in payroll needs to be current and you need to be great at developing people.

In return, you will have opportunity to share your knowledge, learn a lot, work with great people and have some fantastic opportunities to get involved with new ideas.  We will pay you competitively, you will have shares in the company as well as additional benefits such as private medical insurance and income protection.  We are happy to discuss flexible working options with the right candidate.


Key Duties and Responsibilities as Payroll and Benefits Manager

  • To support the organisational objective that the customer is ‘front and centre’ in everything that we do
  • Make sure that our customers are treated fairly
  • To manage budgets and to forecast and plan for growth
  • To develop a happy and talented team ensuring that the culture within the department reflects the four pillars of “Communication, Equality, Reward and Recognition and Fun.”
  • To ensure the development and monitoring of key performance indicators
  • To drive performance and positive change in all areas you have responsibility for including work partners
  • To ensure we have strong succession planning for your areas and to act in a mentoring capacity for other managers
  • Ensure that continuing professional development is undertaken and appropriately recorded
  • Provide leadership so that you help the the department fulfils its regulatory requirements
  • Proactively identify, manage, and mitigate risks to the business in the area you have direct responsibility for and to ensure that all risk events are reported to the Function Head or the Chief Risk Officer as appropriate as they arise or failing this during the regular update process
  • To ensure the appropriate systems and controls operate in the areas under your direct control
  • Lead the communication of corporate information, change management initiatives and other information as required throughout the department
  • To make decisions in matters affecting operations and performance of the Payroll and Benefits function in accordance with the group strategy and individual authority levels.
  • High level of technical competence in Payroll and Benefits Administration including:
    • taxation
    • national insurance
    • P11d/Benefit in kind
    • Payrolling benefits
    • PSA
    • FPS
    • Earlier month/year updates
    • Salary exchange
    • Auto enrolment rules
    • GPP and other pension schemes
    • Share scheme administration
    • Multiple payroll experience
    • Minimum wage and calculation knowledge
    • International payroll to include mobility and experience of tax equalisation, shadow payroll
  • Act in accordance with the Group’s Information Security Policies and regulatory conduct rules