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Sales Executive

Business Role Type
Contact Centre Role
Contact Centre Departments
Outbound Sales Cardiff
Role Start Date
£15,250 + average incentive £3,000 per year, up to £3,600 free company shares & excellent Admiral benefits
External Closing Date

This vacancy has now expired, and is not accepting any new applications.

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Why apply for Outbound Sales?

Outbound is an award winning department, we are voted the best department to work for two years running. We offer a shift pattern which means you will have the majority of your weekends off; we do this by working more hours on weekdays to free up your time on weekends.  We do not work Bank Holidays and are the only call centre department that closes over the Christmas period for you to enjoy the festivities with your family and friends.

About the job :

To help increase Admiral profits by promoting our products and services in a compliant way, ensuring the best possible customer experience throughout, and play an active role in maintaining the positive culture of Outbound. We only call customers who have either completed a quote online and we are one of the most competitive or we call our existing customers to give them the option of tailoring the policy to their individual needs.

The job is of course challenging and competitive, which is why the better you perform, the more lucrative the rewards, as the incentive structure in place benefits motivated individuals who show a flair for both sales and service. Our sales staff can earn anywhere from £3000 to £12000 per year on top of their basic salary.

Duties :

  • Take inbound and outbound calls with a view to selling our products.
  •  Make the best possible use of each lead or call presented.
  • Treat your customers with respect and courtesy.
  • Offer relevant products using Key Characteristics.
  • Respond appropriately and fully to customer queries.
  • Leave each customer with the best possible impression of the Admiral Group.
  • Demonstrate how you make use of feedback and training.
  • Play a positive and active role within your Team and Department.

Skills and Competencies :

  • Become an expert on the products you sell.
  • Impressive customer service skills
  • Salesmanship
  • Good Communication
  • Flexible attitude to change
  • Excellent attendance and timekeeping
  • A high level of initiative and a pro-active approach to the role.

About us:

As the only FTSE 100 company in Wales, and currently 2nd in The Times 100 best companies to work for, Admiral is a passionate, profitable and fast-growing financial services company.

Based on innovation and organic growth Admiral has grown from being a small start-up into one of the largest car insurance providers in the UK.   The company is constantly investigating new products, services and markets and is now in seven countries with a diverse product portfolio. 

Admiral’s success goes hand-in-hand with having a strong people focussed culture. We believe that happy people make happy customers and happy customers help increase profits. Our philosophy is a simple yet effective one: people who enjoy what they do, do it better. 

Our 8,000 employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, where challenge and career development are encouraged and fun is never frowned upon.  Admiral has an honest, open culture that’s wholeheartedly focused on four key areas: communication, equality, reward and fun.

About your benefits:

Admiral provide an excellent staff benefits package (even if we do say so ourselves!). 

This includes up to £3600 free shares each year.  Did you know that since we started our staff share scheme, we have given away over 20 million shares to our staff?  At today’s share price, this equates to over £300 million.  I think we can safely say you will definitely share in our success!

Our benefits are far reaching and range from specially negotiated discounts with local and national retailers, through to interest free train and bus season ticket loans (we are really easy to get to).  You will also have staff and family discount (10% or more) on our range of products.

We offer interest free buy a bike scheme (up to £1000) – you can lock your bike up at our offices and shower if needed – plus free fruit every day and free gym use.  For those of you thinking ahead, we also have a great pension scheme.

Our buy-a-book scheme allows you to buy books to enhance your personal development and we will meet that cost.

There’s an onsite canteen with a wide range of food and if you step outside the building there are nearby cafes, restaurants and shops