Inside Admiral

Rewarding roles in a fun and professional team - Join us at Admiral in Newport!

Admiral is looking for dynamic staff to join our team in Newport handling calls as the first point of contact for our customers after a car accident.

Our staff say this is a rewarding role in an enjoyable environment with a good mix of fun and professionalism.

Call handler Annie Ahern (pictured below) joined Admiral in Newport three years ago and said she appreciates the close network of people she works with.

Annie said: "You get the satisfaction of helping customers in their time of need and there's so much room to progress and grow within the company."

Fellow call handler Kristian Payne recently passed his probation period within our First Notification of Loss department in Newport and said: "There are days when the call volumes are high but the managers are very understanding.

"They really look after you here and you can have fun whilst getting the job done."

Paul Underwood has also completed his probation with us and added: "It was scary when I first started but you find yourself being embraced as part of the team almost immediately.

"You never know who the next call will be from and there is support all the way through, you find yourself wanting to go above and beyond to help."

Cardiff University textile design graduate Alice Isaac is a call handler for us in Newport and said the culture at Admiral is unique.

Alice said: "When I started I knew nothing about insurance but you can really get your teeth stuck in.

"You may think insurance isn't exciting but it is, there's so much you can learn and you get an understanding of processes throughout the company.

"I've never worked anywhere like this and there's a big focus on work/life balance."

Call handler Oliver Jones joined Admiral in Newport five years ago and said progression is a key part of a career within our business.

He said: "I know lots of people who have branched out and done different things in the company.

"If you have an area of specialism I'm sure Admiral would be able to accommodate it."

Why not apply to join our team in Newport today?

Click here for our latest vacancies.