Inside Admiral

Admiral offers permanent positions as zero hours contracts rise

More than 800,000 people are now working on zero hours contracts across the UK, according to the Office for National Statistics (ONS).

The ONS  has confirmed this figure is up by almost 100,000 on the year before and that people on zero-hours contracts were more likely to be young, part time, women, or in full-time education when compared with other people in employment.

Owen Ellis joined Admiral in 2014 after spending two years working on a zero hours contract for a call centre in Cardiff.

Owen said employment practices in his previous office were ruthless and he decided to apply to Admiral in the hope of finding a permanent contract in an ethically run business.

He now works in our New Business department monitoring calls for compliance and said: “A lot of the guys had printed CVs in their rucksacks at my former office because, as soon as you stopped making money for them they could let you go without any notice.

“There were cases of people being able to use zero hour contracts to their advantage such as musicians looking to supplement their income but there were only around six cases of this in two years and we were bringing in around 30 people every week.

“I applied to work at Admiral because I wanted a permanent role in a company that has won awards for the way it is ethically run and the ways it treats its staff.

“Insurance is a fast growing market that isn’t going to disappear any time soon.”

Admiral now employs more than 5,800 people in permanent roles across sites in Newport, Cardiff and Swansea.

Andrew Viazzani, Head of Recruitment at Admiral, said: “At Admiral we operate a philosophy that staff who are happy in what they do they will do it better, which is why we offer clearly structured full time contracts with potential for progression and development.

“The majority of our team managers have been promoted from within and our unique employee ownership model means every member of our staff is awarded shares in the business creating a direct link between their success and ours.”